The daily rate for your nursing home care is based on the level of care you receive, in addition to any specialized services you require. Your level of care will be determined at the time of admission by a registered nurse.

The daily fee includes room and board, nursing services and supplies, social services, activity therapy, laundry, and housekeeping. Charges not included in the daily rate are medical services, medications, clinical laboratory and X-ray services, dental visits, occupational therapy, psychiatric and psychological services, and medical transportation. These services will generate additional charges.

Some medical supplies (e.g., enteral feedings and ostomy supplies) may be billed separately. You will be informed of these special situations when they occur.

The facility will bill Medicare, private insurance, Medicaid, or you personally for the daily rate of your care and any additional charges that you incur. It is important that you or your family members provide us with accurate information upon admission. North Central Health Care does accept Medicare assignment. Medicare, insurance co-payments, and deductibles are your responsibility.

You are responsible for payment of care until eligibility for state or federal payment is established or if it is discontinued. You are also responsible for payment until insurance payments are received or when they are discontinued. Whenever a payment is received from another source for your care and you have already made a private payment for the same service, our billing department will contact you with the following options: (1) having a check issued to you in the refund amount; (2) applying the refund amount to current or outstanding balances, or (3) applying the refund amount toward future care.

Questions regarding charges, billings, and refunds can be addressed to the Resident Account Representative at 848-4415.

Resident Funds

If you wish to have the facility assist you in managing your money, you will be asked to open an interest-bearing Resident Fund Account through our Finance Department. Withdrawals from this account may be made Monday through Friday from 8 a.m. to 4 p.m. at the Mount View office or the Cashier’s office located in the Health Care Center building. If you request more than $50 at a time, you may be asked to wait until the next business day or to make the withdrawal directly at the Cashier’s office. You will have access to your money on the weekends as well. A small amount of money will be available at the 1-North nursing station for withdrawals Friday evening through Monday morning. However, you are strongly encouraged to make any transactions Monday through Friday, and we ask that you handle any larger needs (over $10) during the week. Statements of your financial transactions will be sent to you on a quarterly basis. You may obtain the balance information of your account at other times by contacting Patient Accounts at 848-4407 during normal business hours. To keep money secure in your rooms, a locked drawer is available. Any questions about locked drawers may be directed to your unit social worker.

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