Mount View Care Center Assessment

Mount View Care Center (the “Organization” or “MVCC”), a nursing home managed by North Central Health Care (“NCHC”) for the benefit of Marathon County and certain Wisconsin residents, recognizes the future financial challenges of a changing payer market and seeks to maintain its long-term commitment to its mission while providing excellent service to its community. The Organization is looking to improve the efficiency and effectiveness of its operations through the identification of potential process improvements and identification of opportunities to enhance revenue and reduce expenditures without affecting the quality of services they deliver. This process is important to position the Organization to successfully implement future strategies.

North Central Health Care engaged CliftonLarsonAllen LLP (CLA) to conduct an operations assessment to assist the organization in improving its efficiency and effectiveness, including:

• Perform an operational assessment to help identify opportunities for operational improvement.
• Assist in aligning Marathon County policy makers and the administrative staff on a strategic plan that will ensure efficiency and quality in MVCC’s current operations and a road map to the future, that will meet the needs of Marathon County residents.

The results of the financial and operational assessment are detailed in this report below.