Pine Crest Covid-19 Case Updates

Below are the latest reported positive case details reported at Pine Crest with residents and employees. This page will be updated daily with new case details. Responsible parties for residents will receive a once weekly phone update that will report on the status of cases and any information that you may need regarding operations and visitation. Click here for current case totals within the facility and contact information.

NCHC is in close contact with the Lincoln County Health Department and is following recommendations by the CDC and local health officials. We will continue with regular routine testing of residents and staff as required according to current policy.

Case Update | October 14, 2021

Pine Crest has been notified that an employee who works in Administration has tested positive for Covid-19. The employee does not provide direct care to residents. In-person visitation will continue toremain CLOSED for ALL UNITS EXCEPT Special Care. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549.


Case Update | October 13, 2021

Pine Crest has been notified that an employee who works in Administration has tested positive for Covid-19 through routine testing. The employee does not provide direct care to residents. In-person visitation will remain CLOSED for ALL UNITS EXCEPT Special Care while additional testing takes place. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549.


Case Update | October 12, 2021

Pine Crest has been notified that an employee who works in Food Services has tested positive for Covid-19. The employee does not provide direct care to residents. In-person visitation will remain CLOSED for ALL UNITS EXCEPT Special Care while additional testing takes place. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549.

NCHC is in close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials. If you have any questions, please visit our website or call your social work team. Visitation status is posted 24/7 online at www.norcen.org/Family.


Case Update | October 11, 2021

Pine Crest has been notified that an employee who works on the Rehab has tested positive for Covid-19 through routine testing. The employee last worked this morning and was immediately removed from resident care when Pine Crest was notified and was sent home. The employee provided care for residents in several units including North, Rehab and South and was in the building during a period of possible transmissibility. Pine Crest has also been notified that a resident on South has tested positive for Covid-19 through routine testing. Additional precautions are in place to prevent the spread of illness. In-person visitation will be CLOSED for ALL UNITS EXCEPT Special Care while additional testing takes place. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549.

NCHC is in close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials. If you have any questions, please visit our website or call your social work team. Visitation status is posted 24/7 online at www.norcen.org/Family.


Weekly Update and Visitation Status Change | October 8, 2021

Pine Crest has been notified that an employee who worked on the South unit has tested positive for Covid-19. It has been confirmed that the employee was in the building during a period of possible transmissibility. In-person visitation will be closed for only the South Unit while additional testing takes place. Visitation is open for all other units, except South. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 9 am to 3 pm. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549.

Visitation status is posted 24/7 online at www.norcen.org/Family.

As a reminder, if you have not done so, please remember to send in the signed vaccination consent form for your loved one or resident if they have not already been vaccinated. If you have questions, please call the social work team.


Visitation Update | September 24, 2021

Due to ongoing negative tests results at Pine Crest with staff and residents, we are able to allow in-person visitation for ALL Units. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 9 am to 3 pm. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549. Visitation status is posted 24/7 online at www.norcen.org/Family.



Visitation Update | September 20, 2021

Due to ongoing negative tests results at Pine Crest with staff and residents, we are able to allow in-person visitation for ALL Units except North, effective today. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 9 am to 3 pm. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549. Visitation status is posted 24/7 online at www.norcen.org/Family.


Weekly Update | Thursday, September 16, 2021

Due to ongoing negative tests results at Pine Crest with staff and Residents, we are able to allow in-person visitation for the South and Rehab units only. In-person visitation on North and Special Care units remains suspended. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549. Visitation status is posted 24/7 online at www.norcen.org/Family.


Case Update | September 13, 2021

Pine Crest has been informed that a resident on the North Unit has tested positive for Covid-19 through routine testing. In-person visitation REMAINS SUSPENDED for all units. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549. Outbreak testing will be taking place for all staff and residents. Pine Crest is in contact with state and local health officials and following guidance from CDC.


Case Update | September 7, 2021
Pine Crest has been informed that an employee has tested positive for Covid-19. The employee last worked on Friday and Saturday, September 3-4 on the North and Special Care Units. In-person visitation REMAINS SUSPENDED for all units. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549.


Weekly Update | September 3, 2021

In-person visitation at Pine Crest currently remains SUSPENDED as we await the results of facility-wide Covid-19 testing. Compassionate care and virtual visits are allowed. While we hoped to have all the test results back today, we have not received them all just yet. We anticipate that we may have results over the weekend and will update visitation as necessary when those arrive. You may check our website 24/7 with the latest visitation status at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If visitation status does change, we will send another call out to you and keep our website up to date. Have a safe and happy Labor Day weekend.


Case Update | August 28, 2021
Pine Crest has been informed that an additional employee on the Rehab Unit has tested positive for Covid-19 through routine testing. The employee last worked on August 28, was not experiencing any symptoms at work and was removed from resident care immediately and left the building upon notification of the positive test result. In-person visitation REMAINS SUSPENDED for all units. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.


Case Update | August 26, 2021 (afternoon)
Pine Crest has been informed that an additional employee on the North Unit has tested positive for Covid-19 through routine testing. The employee was not experiencing any symptoms. In-person visitation REMAINS SUSPENDED for all units. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.


Case Update & Visitation Change | August 26, 2021

Pine Crest has been informed that an employee in Long-Term Care has tested positive for Covid-19. The employee last worked on Friday, August 20 and developed symptoms while at work. The employee immediately stopped all resident care and left the building. Positive Covid-19 test results were received yesterday and it has been confirmed that the employee was in the building during a period of possible transmissibility. As a result, in-person visitation is SUSPENDED and additional testing will be administered. Compassionate care and virtual visits are allowed and may be scheduled with our Life Enrichment department at 715-539-2549.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.

Pine Crest is in close contact with the Lincoln County Health Department and are following recommendations of the CDC, State and local health officials. We continue to receive reports that the level of community transmission of Covid-19 in our County is high. We ask that you continue to help prevent the spread of illness in our community and continue to do what you can to do to protect yourselves and others – get vaccinated, wash your hands, watch your distance, wear a face covering and stay home if you’re ill or were a contact of someone who was.


Weekly Phone Update | August 20, 2021

Results from this week’s Covid-19 testing have continued to show no new positive cases. We are happy to report visitation is now open for all units at Pine Crest. Visiting hours are 9 am to 6 pm on weekdays and 9am to 3pm on weekends. Virtual visits may also be scheduled with our Life Enrichment department at 715-539-2549.

We have close contact with the Lincoln County Health Department and are following recommendations of the CDC, State and local health officials. We continue to receive reports that the level of community transmission of Covid-19 in our County is high. We ask that you continue to help prevent the spread of illness in our community and continue to do what you can to do to protect yourselves and others – get vaccinated, wash your hands, watch your distance, wear a face covering and stay home if you’re ill or were a contact of someone who was.

If you have any questions, please contact us! All contact and visitation information is available online at www.norcen.org/Family. Have a great weekend.


Visitation Status Update | August 17, 2021

Greetings from Pine Crest. We have an update to our current visitation status. Additional Covid-19 testing took place yesterday and today due to the positive case reported back on August 6. We have been informed that while we await the results of this testing, visitation at Pine Crest is open to all units except 100, 200 and 300 on North. We apologize for any inconvenience our phone notification may have caused yesterday.

We continue close contact with the Lincoln County Health Department and following recommendations of the CDC, State and local health officials.

If you have any questions, please contact us! All visitation information is available online at www.norcen.org/Family.


Case Update | August 16, 2021

Greetings from Pine Crest. Last Friday on August 13, we reported to you that an additional positive Covid-19 case was reported with an employee through routine outbreak testing. We are happy to report upon further inquiry, the test was incorrectly identified due to a testing error. The employee has subsequently received an additional test and that result has come back negative. This allows Pine Crest to re-open for visitation and admissions.

We are in close contact with the Lincoln County Health Department and following recommendations of the CDC, State and local health officials and again, Pine Crest has been cleared to reopen for visitation.

If you have any questions, please contact us! All visitation information is available online at www.norcen.org/Family.


Case Update | August 13, 2021 (afternoon)
After sending out our phone communication earlier today, Pine Crest was informed this afternoon that one employee has tested positive for Covid-19 through routine testing. The employee last worked August 13th in the Rehab unit, was not experiencing any symptoms while at work and wore the appropriate PPE at all times. The employee was in the building during a period of possible transmissibility. As a result, in-person visitation will continue to be suspended and additional employee and resident testing will continue next week Monday and Tuesday.

Virtual visits may still be scheduled with our Life Enrichment department at 715-539-2549. We have received approximately 250 negative tests results back and are still awaiting all the results from testing earlier this week. We are in close contact with the Lincoln County Health Department and following recommendations of the CDC, State and local health officials.


Weekly Phone Update | August 13, 2021

This week no additional positive Covid-19 cases were identified with residents or employees at Pine Crest. In-person visitation remains suspended at this time due to the positive case reported on Aug 6. Virtual visits may still be scheduled with our Life Enrichment department at 715-539-2549. We are in close contact with the Lincoln County Health Department and following recommendations of the CDC, State and local health officials.

We have been informed that the level of community transmission of Covid-19 in Lincoln County is high. We ask that you continue to help prevent the spread of illness in our community and continue to do what you can to do to protect yourselves and others – get vaccinated, wash your hands, watch your distance, wear a face covering and stay home if you’re ill or were a contact of someone who was. Have a safe and great weekend.


Weekly Phone Update | August 6, 2021

Today, Pine Crest was informed through routine testing that one employee has tested positive for Covid-19. The employee last worked this morning, August 6th, does not have any direct patient contact, was not experiencing any symptoms while at work, however was in the building during a period of possible transmissibility. As a result, in-person visitation will continue to be suspended. Virtual visits may still be scheduled with our Life Enrichment department at 715-539-2549.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Have a great weekend.



Weekly Phone Update | August 3, 2021

Today, Pine Crest was informed that one employee has tested positive for Covid-19. The employee last worked on Thursday July 29th, did not have any direct patient contact, was not experiencing any symptoms while at work, however was in the building during a period of possible transmissibility. As a result, in-person visitation has been suspended and will be reassessed on August 9th. Virtual visits may still be scheduled with our Life Enrichment department at 715-539-2549.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Have a great weekend.


Weekly Phone Update | July 30, 2021

This week no positive cases were identified with residents or employees at Pine Crest. In-person visitation will remain open with visiting hours 9am-3pm on Weekends and 9am-6pm on weekdays.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Have a great weekend.


Weekly Phone Update | July 23, 2021

This week no positive cases were identified with residents or employees at Pine Crest. In-person visitation will remain open with visiting hours 9am-3pm on Weekends and 9am-6pm on weekdays.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Have a great weekend.


Weekly Phone Update | July 16, 2021

This week no positive cases were identified with residents or employees at Pine Crest. In-person visitation will remain open with visiting hours 9am-3pm on Weekends and 9am-6pm on weekdays.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Have a great weekend.


Weekly Update | July 8, 2021
This week no positive cases were identified with residents or employees at Pine Crest. In-person visitation will remain open with visiting hours 9am-6pm Monday - Friday and 9am-3pm on Weekends.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. We hope you have a lovely weekend!


Weekly Phone Update | July 2, 2021

Greetings from Pine Crest. Today is Friday, July 2. This week no positive cases were identified with residents or employees at Pine Crest. In-person visitation will remain open with visiting hours 9am-3pm on Saturday - Monday and 9am-6pm Tuesday - Friday.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. We hope you have a happy and safe 4th of July!


Weekly Phone Update | June 24, 2021

Greetings from Pine Crest. Today is Thursday, June 24. This week no positive cases were identified with residents or employees at Pine Crest. In-person visitation will remain open with visiting hours 9am-6pm Monday - Friday and 9am-3pm on Weekends.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. We hope you have a lovely weekend!


Weekly Phone Update | June 18, 2021

Greetings from Pine Crest. Today is Friday, June 18. This week no positive cases were identified with residents or employees at Pine Crest. In-person visitation will remain open with visiting hours 9am-6pm Monday - Friday and 9am-3pm on Weekends.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. We hope you have a lovely weekend!


Weekly Phone Update | June 11, 2021

Greetings from Pine Crest. Today is Friday, June 11. This week no further positive cases were identified with residents or employees at Pine Crest. In-person visitation will remain open with visiting hours 9am-6pm Monday - Friday and 9am-3pm on Weekends.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.

Our staff and residents were both equally excited to welcome back our Volunteers into the facility this week! It’s been a long time since our volunteers were able to visit and we know how much they enrich and fulfill the lives of our residents. All volunteers fall under the same screening requirements as our employees, are required to wear masks at all times and are required to be fully vaccinated before returning. We currently will allow 5 volunteers at a time into the facility, to limit the number of people in our building.

We are excited to see some things progress toward normalcy at Pine Crest and in our community. We remain committed to the health and safety of our residents, staff, visitors and volunteers and continue our communication with the CDC, state and local health officials. We hope you have a lovely weekend!


Weekly Phone Update | June 4, 2021

This week no further positive cases were identified with residents or employees at Pine Crest. In-person visitation will remain open with visiting hours 9am-6pm Monday - Friday and 9am-3pm on Weekends.

As a reminder for the health and safety of those we serve, our visitors and our staff, face masks are still required for all visitors to Pine Crest and also by our employees, regardless of vaccination status. This is a recommendation by the CDC, state and local health officials. Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.

Some of you may have heard the news reported regarding the CEO of North Central Health Care. We can confirm these reports and that our CEO has been placed on administrative leave. We can also confirm that the care that your loved one receives will not be impacted by this situation and this is a personnel matter. Our staff are dedicated to providing our residents with the best care available and although this news can raise questions, there is no question about the commitment of the Board of Directors, our County or our staff to the care of our residents. If you should have any questions, please feel free to reach out directly to our Nursing Home Administrator, Zach Ziesemer or email info@norcen.org and our communications team will make sure your questions are answered. Have a safe weekend and stay cool.


Weekly Phone Update | May 28, 2021

This week no further positive cases were identified with residents or employees at Pine Crest. In-person visitation will remain open with visiting hours 9am-6pm Monday - Friday and 9am-3pm on Weekends. Memorial Day visitation hours will be 9am-6pm.

As a reminder for the health and safety of those we serve, our visitors and our staff, face masks are still required for all visitors to Pine Crest and also by our employees, regardless of vaccination status. This is a recommendation by the CDC, state and local health officials.

This Memorial Day weekend, we wish to extend our gratitude to all those who have served in our U.S. Military. We thank you. We also would like to honor and reflect on the memories of all those who have valiantly given the ultimate sacrifice for our freedoms and our nation. Please have a safe weekend. We hope to see you soon.


Weekly Phone Update | May 21, 2021

Pine Crest has received the results of routine Covid-19 testing and no positive cases were identified with residents or employees. In-person visitation will remain open with visiting hours are 9am-6pm Monday - Friday and 9am-3pm on Weekends.

As a reminder for the health and safety of those we serve, our visitors and our staff, face masks are still required for all visitors to Pine Crest and also by our employees, regardless of vaccination status. This is a recommendation by the CDC, state and local health officials.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team or call the Life Enrichment Team at 715.539.2549.


Weekly Phone Update | May 15, 2021

Pine Crest has received the results of facility-wide testing and there are no further positive cases were identified with residents or employees.In-person visitation will now be allowed. Open visitation hours are 9am-6pm Monday - Friday and 9am-3pm on Weekends. You have probably heard the news from the CDC regarding the use of face masks. We want to clarify that face masks are still required for all visitors to Pine Crest and also by our employees, regardless of vaccination status.

Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team or call the Life Enrichment Team at 715.539.2549.


Case Update | Monday, May 10, 2021

Pine Crest has received notification that one employee has tested positive for Covid-19. The employee was in the building during a period of possible transmissibility in the 600 unit. In-person visitation will remain suspended and facility-wide testing will continue. Compassionate care visits will be allowed. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.


Case Update | Thursday, May 6, 2021

Pine Crest has received notification that one contracted employee has tested positive for Covid-19. The employee was in the building during a period of possible transmissibility. In-person visitation will remain suspended through Monday, May 17 and facility-wide testing will continue. Compassionate care visits will be allowed. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.


Case Updates | Wednesday, May 5, 2021

Pine Crest has received notification that one employee has tested positive for Covid-19. The employee was not in the building during a period of possible transmissibility. In-person visitation will remain suspended through Monday, May 17 and facility-wide testing will continue. Compassionate care visits will be allowed. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.


Phone Recording | Monday, May 3, 2021


Today Pine Crest received the results of facility-wide testing and were informed that one employee has tested positive for Covid-19. The employee last worked on April 30, was not experiencing any symptoms while at work, however was in the building during a period of possible transmissibility. As a result, in-person visitation will be suspended through May 17 (updated on 5/4/21 to reflect Monday). At that time, we will reevaluate in-person visitation based on the current community positivity rates and any current positive cases within the facility. Compassionate care visits will be allowed.

Weekly facility-wide testing will continue. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

All visitation information will also be posted to our website at www.norcen.org/Family. Please share this link and information with family and friends.


Weekly Phone Recording | Friday, April 30, 2021

Since our last phone notification on April 26 there have been no new resident or employee Covid-19 cases reported at Mount View. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.

In-person visitation will be suspended through at least Monday, May 3 while we await the results of facility-wide testing. At that time we will reevaluate in-person visitation based on the current community positivity rates and any current positive cases within the facility. Compassionate care visits will be allowed. Currently there are no positive residents within the facility.


Visitation Status Update Phone Recording | Monday, April 26, 2021

Pine Crest has received notification that one employee has tested positive for Covid-19 through routine testing. The employee last worked on Friday, April 23, was not experiencing any signs of illness and was in the building during a period of possible transmissibility. There are currently no other positive employees or resident cases reported at this time.

As a result of this positive case, facility-wide testing will be taking place this week for both residents and employees. Upon consultation with DHS and CDC recommendations, in-person visitation will be suspended through Monday, May 3 and all test results have been received. At that time we will reevaluate in-person visitation based on the current community positivity rates and any current positive cases within the facility. Compassionate care visits will continue to be allowed.

All information will also be posted to our website and visitation status will be updated daily. Please share this information with your family, friends and loved ones who may have been planning to visit Pine Crest.

If you have any questions about visitation, please reach out to the social work team or call the Life Enrichment Team at 715.539.2549 or visit our website for more information at www.norcen.org/Family


Weekly Phone Recording | Friday, April 23, 2021

Since our last phone notification on April 16 there have been no new resident or employee Covid-19 cases reported and there are currently no active resident cases at Pine Crest. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Indoor, in-room visitation is currently allowed with open visitation hours from 9am-6pm M-F and 9am-3pm on Weekends.

All visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team or call the Life Enrichment Team at 715.539.2549.

We would also like to remind you about customer satisfaction surveys that are mailed to your home. Please take time to tell us how we are doing by completing the survey and mailing it back in. Your input on these surveys helps shape decisions and drives our commitment to continuous improvement at Pine Crest. We appreciate your time in completing these surveys.


Weekly Phone Recording | Friday, April 16, 2021

Since our last phone notification on April 10 there have been no new resident or employee Covid-19 cases reported and there are currently no active resident cases at Pine Crest. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Indoor, in-room visitation is currently allowed with open visitation hours from 9am-6pm M-F and 9am-3pm on Weekends.

All visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team or call the Life Enrichment Team at 715.539.2549. Have a great weekend.


Weekly Phone Recording | Saturday, April 10, 2021

Since our last phone notification on April 3 there have been no new resident or employee Covid-19 cases reported and there are currently no active resident cases at Pine Crest. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Indoor, in-room visitation is currently allowed with open visitation hours from 9am-6pm M-F and 9am-3pm on Weekends.

All visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team or call the Life Enrichment Team at 715.539.2549.


Weekly Phone Recording | Saturday, April 3, 2021

Since our last phone notification on March 26 there have been no new resident or employee Covid-19 cases reported and there are currently no active resident cases at Pine Crest. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Indoor, in-room visitation is currently allowed at Pine Crest and began on March 29. Open visitation hours are 9am-6pm M-F and 9am-3pm on Weekends.

To control the volume of people in the building at one time, we encourage a 2-person visitor limit per resident during each visit, so large groups of visitors will not be permitted. The following infection prevention requirements will be in effect for all visitors:

  • Upon arrival, Covid-19 screening is required including questions about your Covid-19 vaccination status, signs of illness, exposure to Covid-19 in last 14 days and completing a temperature check.
  • Masks must be worn at all times and fully cover your nose and mouth. Masks will be provided.
  • Alcohol-based hand sanitizer will be required before proceeding into facility and will be provided.
  • Visitors will maintain 6-foot social distancing at all times.
  • Visitors are not allowed to access other parts of building other than designated visiting space or a resident’s room. You must immediately exit the facility after your visit. Bathroom use will be permitted.
  • Residents in semi-private rooms and those in rehab will need to call ahead so appropriate arrangement can be made when conducting these visits.

All visits will be indoors until warmer weather comes our way.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team or call the Life Enrichment Team at 715.539.2549.

We will see you all soon! Have a wonderful and safe Easter.


Weekly Phone Recording | Friday, March 26, 2021

Since our last phone notification on March 19 there have been no new resident or employee Covid-19 cases reported and there are currently no active resident cases at Pine Crest. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

We are happy to announce that recent federal and state guidelines on nursing home visitation restrictions have been updated due to ongoing vaccination efforts and a decrease in positivity rates in our community. Because of this, we are excited to share that indoor, in-room visitation will now be allowed at Pine Crest, beginning Monday, March 29. Open visitation hours will be 9am-6pm M-F and 9am-3pm on Weekends.

To control the volume of people in the building at one time, we encourage a 2-person visitor limit per resident during each visit, so large groups of visitors will not be permitted. The following infection prevention requirements will be in effect for all visitors:

  • Upon arrival, Covid-19 screening is required including questions about your Covid-19 vaccination status, signs of illness, exposure to Covid-19 in last 14 days and completing a temperature check.
  • Masks must be worn at all times and fully cover your nose and mouth. Masks will be provided.
  • Alcohol-based hand sanitizer will be required before proceeding into facility and will be provided.
  • Visitors will maintain 6-foot social distancing at all times.
  • Visitors are not allowed to access other parts of building other than designated visiting space or a resident’s room. You must immediately exit the facility after your visit. Bathroom use will be permitted.
  • Residents in semi-private rooms and those rehab will need to call ahead so appropriate arrangement can be made when conducting these visits.

Since the weather outside is still questionable, all visits will be indoors until better weather comes our way.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team or call the Life Enrichment Team at 715.539.2549.


Weekly Phone Recording | Friday, March 19, 2021

Since our last weekly phone notification on March 12, there have been no new resident or employee Covid-19 cases reported and there are currently no active resident or employee cases at Pine Crest. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Indoor, window, virtual and compassionate care visits continue. Indoor visits must be scheduled in advance. Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.

Please call the Pine Crest Life Enrichment Team at 715.539.2549 to schedule your indoor, window or virtual visit. Compassionate care visits can be scheduled by calling our main office at 715.536.0355.


Weekly Phone Recording | Friday, March 12 2021

Since our last weekly phone notification on March 5, there have been no new resident or employee Covid-19 cases reported and there are currently no active resident or employee cases at Pine Crest. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Outdoor visitation is closed at this time due to the cold weather, however window, virtual and compassionate care visits continue. Pine Crest continues to schedule indoor visitation with residents. Indoor visits must be scheduled in advance. As a reminder, visits can be scheduled for Mondays, Tuesdays, Wednesdays and Fridays from 8:30am-6:30pm, Thursdays 8:30am-4pm, and Saturdays & Sundays 11am-5:30pm. Detailed information to plan your scheduled indoor visit and visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.

Please call the Pine Crest Life Enrichment Team at 715.539.2549 to schedule your indoor, window or virtual visit. Compassionate care visits can be scheduled by calling our main office at 715.536.0355.


Weekly Phone Recording | Friday, March 5, 2021

Since our last weekly phone notification on February 26, there have been no new resident or employee Covid-19 cases reported and there are currently no active resident or employee cases at Pine Crest. We will continue with our diligent infection prevention practices including employee screening at multiple time per shift, wiping frequently touched surfaces and wearing masks and appropriate PPE to keep our residents, employees and community healthy. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Outdoor visitation is closed at this time due to the cold weather, however window, virtual and compassionate care visits continue. We are excited to share that Pine Crest has begun scheduling indoor visitation this past Wednesday. Indoor visits must be scheduled in advance. As a reminder, visits can be scheduled for Mondays, Tuesdays, Wednesdays and Fridays from 8:30am-6:30pm, Thursdays 8:30am-4pm, and Saturdays & Sundays 11am-5:30pm. Detailed information to plan your scheduled indoor visit and visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.

Please call the Pine Crest Life Enrichment Team at 715.539.2549 to schedule your indoor, window or virtual visit. Compassionate care visits can be scheduled by calling our main office at 715.536.0355.

On another good note, Pine Crest is also bringing back beautician services for our residents beginning next week. Beauticians will follow specific Covid-19 guidelines, which will use the same screening requirements as staff. Masks will be worn at all times. We know many of our residents will be happy to have these services back as well. We hope to see you all soon! Have a fantastic weekend.


Weekly Phone Recording | Friday, February 26, 2021

Since our last phone notification on February 19, there have been no new resident or employee Covid-19 cases reported and there are currently no active resident or employee cases at Pine Crest. We will continue with our diligent infection prevention practices including employee screening at multiple time per shift, wiping frequently touched surfaces and wearing masks and appropriate PPE to keep our residents, employees and community healthy.

Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Outdoor visitation is closed at this time. Window, virtual and compassionate care visits continue. Visiting information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section


Weekly Phone Recording | Friday, February 19, 2021

Since our last phone notification on February 12, there have been no new resident or employee Covid-19 cases reported and there are currently no active resident or employee cases at Pine Crest. We will continue with our diligent infection prevention practices including employee screening at multiple time per shift, wiping frequently touched surfaces and wearing masks and appropriate PPE to keep our residents, employees and community healthy.

Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Outdoor visitation is closed at this time. Window, virtual and compassionate care visits continue. Visiting information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Please call our Life Enrichment Department at 715-539-2549 to schedule your window, virtual or compassionate care visit.


Weekly Phone Recording | Friday, February 12, 2021

Since our last phone notification on February 5, there have been no new resident Covid-19 cases reported at Pine Crest. One employee has tested positive for Covid-19, however the employee last worked on Feb. 5, did not have symptoms at work and was not in the building during a period of possible transmissibility. We will continue with our diligent infection prevention practices including employee screening at multiple time per shift, wiping frequently touched surfaces and wearing masks and appropriate PPE to keep our residents, employees and community healthy.

Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Outdoor visitation is closed at this time, virtual and compassionate care visits continue. Window visits are now available to be scheduled. All details are available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Please call our Life Enrichment Department at 715-539-2549 to schedule your visit.

Remember to send your loved one a Valentine’s Day eCard, free of charge! Valentine’s are printed and hand-delivered to residents. Visit www.norcen.org/ecards to send your card for any occasion.

Thank you for your continued support. Have a great weekend and Happy Valentine’s Day.


Case Update | Thursday, February 11, 2021

North Central Health Care has been informed of one employee who has tested positive for Covid-19. The employee last worked on February 5 in Long Term Care. The employee was asymptomatic at work, wore the appropriate PPE at all times, and was not in the building during a period of possible transmissibility. We have no Covid-19 positive resident cases at this time.


Weekly Phone Recording | Friday, February 5, 2021

Since our last phone notification on January 29, there have been no new resident or employee Covid-19 cases reported at Pine Crest. We will continue with our diligent infection prevention practices including employee screening at multiple time per shift, wiping frequently touched surfaces and wearing masks and appropriate PPE to keep our residents, employees and community healthy.

Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials.

Outdoor visitation is closed at this time, virtual and compassionate care visits continue. Window visits are now available to be scheduled. Window visits are taking place in the main entrance vestibule. Window visits will run on Mondays, Tuesdays, Wednesdays and Fridays from 8 am-7 pm, Thursdays from 8am-4pm, and Saturdays and Sundays from 11 am-5:30 pm. Window visits are limited to 30 minutes. All window visits will be scheduled through our Life Enrichment department by calling 715-539-2549.

The windows will remain closed at all times and whiteboards will be provided as needed. Visitors are encouraged to bring a cell phone along as staff will assist residents with communicating and holding a phone as needed. More information and details are available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.

As always, we thank you for your continued support and we hope you have a wonderful and safe weekend.


Weekly Phone Recording | Friday, January 29, 2021

Since our last phone notification on January 22, there have been no new resident or employee Covid-19 cases reported at Pine Crest. Looking back we have not had a positive resident case since December 15 and have not had a positive employee case since January 20. We are very pleased to see this trend continue. We know that our diligent screening and infection prevention practices at all NCHC locations are working to prevent illness, but we will remain committed to these practices to keep our residents, employees and community healthy. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time, while virtual and compassionate care visits continue.

As always, we thank you for your continued support and we hope you have a wonderful and safe weekend.


Weekly Phone Recording | Friday, January 22 2021

Since our last phone notification on January 15, there been no new resident Covid-19 cases reported at Pine Crest. We have been informed that one employee did test positive for Covid-19 earlier this week through routine testing which was reported out on our website. The employee last worked on our Rehab unit on January 20, was not experiencing any symptoms while at work, however was in the building during a period of possible transmissibility. This employee is the only active positive employee currently reported at Pine Crest and currently there are no positive residents within the facility. We are very pleased to see this trend continuing across all our programs. We will continue with diligent screening and infection prevention practices at all NCHC locations, including routine employee Covid-19 testing twice per week.

Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time, while virtual and compassionate care visits continue.

Please visit our website at www.norcen.org/Family for more information, links and news. Have a wonderful and safe weekend.


Case Update | Wednesday, January 20, 2021

North Central Health Care has been informed of one employee who has tested positive for Covid-19 through routine testing. The employee last worked on January 20 in Rehab. Upon notification of the positive result, the employee immediately stopped all resident care and left the building. The employee was asymptomatic at work and wore the appropriate PPE when providing residetn care. We have no new Covid-19 postive resident cases reported from routine testing.


Weekly Phone Recording | Friday, January 15, 2021

Since our last phone notification on January 7, there been no new resident Covid-19 cases reported at Pine Crest and currently there are no positive residents within the facility. We have been informed that one employee has tested positive for Covid-19 earlier this week which was reported out below. The employee did not work in direct care, last worked on January 4 and was not in the building during a period of possible transmissibility.

Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time, while virtual and compassionate care visits continue.

Earlier this week, partnered with Walgreens Pharmacy, Pine Crest held the first Covid-19 vaccine clinic scheduled for residents and staff. 67 residents received their first dose of the vaccine along with 68 staff. Additional clinics will be held in February and March to administer 1st and 2nd doses of the vaccine to residents and employees.

We have received positive feedback from residents and staff with how smoothly the clinic operated. We again want to thank you for your questions and for helping our residents get their consent forms completed. In total North Central Health Care has administered over 600 first dose Covid-19 vaccines to residents and staff in the last few weeks.

Just as a reminder, we have Covid-19 resources and information available for you and your family online including videos, links and frequently asked questions and answers. Please visit our website at www.norcen.org/Family for more information. Have a wonderful and safe weekend.


Case Update | Thursday, January 14, 2021

North Central Health Care has been informed of one employee who has tested positive for Covid-19. The employee last worked on January 4 in Food Services, does not provide direct care to residents and was not in the building during a period of possible transmissibility. We have no new Covid-19 postive resident cases reported from routine testing.


Weekly Phone Recording | Thursday, January 7, 2021

We welcome in 2021 with signs of hope and optimism for what our new year will bring. To start off with some good news, since our last phone notification on December 23 there have been no new resident or employee Covid-19 cases reported at Pine Crest and currently there are no positive residents within the facility.

We will continue diligent screening and routine testing of staff 2 times per week. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time, while virtual and compassionate care visits continue.

On a second bit of good news, Pine Crest staff have been preparing over the last several weeks and anxiously awaiting the Covid-19 vaccine arrival. We are pleased to share we have Pine Crest’s first Covid-19 vaccine clinic scheduled for residents and staff and on January 13. Nursing home residents who have completed the consent form will be first to receive the vaccine along with front line health care workers at Pine Crest.

Over the last week, Mount View Care Center in Wausau, also operated by NCHC, held our first vaccine clinics and successfully administered the first dose of the Covid-19 vaccine to 117 residents and over 300 front line staff. We have received positive feedback from residents and staff with how smoothly the clinic operated. Clinics are run in partnership with Walgreens Pharmacy. We thank you for your questions and for helping our residents get their consent forms completed quickly before the holidays.

Just as a reminder, we have several Covid-19 vaccine resources and information available for you and your family to review online including videos, links and frequently asked questions and answers. Please visit our website at www.norcen.org/Family for more information.

Thank you again for your continued support of our residents and staff. Happy New Year.


Weekly Phone Recording | Wednesday, December 23, 2020

Since our last phone notification on December 18 there have been no new resident cases reported at Pine Crest and currently there are no positive Covid-19 residents within the facility. Pine Crest has had one staff member test positive for Covid-19 since our last report. The individual is a contracted employee and did provide care in several units in Pine Crest on December 19 including the 200, 600, 700, 800 and 900 units. The employee was in the building during a period of possible transmissibility.

Routine resident testing will continue weekly and staff testing will take place 2 times per week. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time. Virtual and compassionate care visits will continue.

As we await the arrival of the vaccine to our facility, we have created several resources for you and your family to review online including videos, links and frequently asked questions and answers. Please visit our website for more information including links to information from the CDC and our medical staff that we have gathered for you to easily access. If you have not already returned the consent or declination form as a representative, please do so as soon as possible, so that we are prepared to administer vaccines when they arrive.

Virtual Visitation for the Holidays will be available on December 24 and 25. On Christmas Eve, North and Special Care Units will have virtual visitation from 6 am to 2:30 pm. South and Rehab units will be 8 am to 4:30 pm. On Christmas Day, North and Special Care Units will have virtual visitation from 11 am to 7 pm. South and Rehab units will be 8 am to 4:30 pm. These times and information will be available on our website to share with family.

While this year has been difficult for residents, families and staff, we appreciate your unwaivering support, love and appreciation. Thank you and happy holidays.


Case Update | Monday, December 21, 2020

North Central Health Care has been informed of one employee who has tested positive for Covid-19. The direct care employee last worked on December 19 on the following units: 200, 600, 700, 800 and 900. The employee was in the building during a period of possible transmissibility. We have no new Covid-19 postive resident cases from routine testing. As of December 21, 2020 at end of day, Pine Crest will have no residents on the 400 unit who are active Covid-19 cases and the unit will be closed. We will continue with twice weekly testing of staff and once weekly testing of residents.


Weekly Phone Recording | Friday, December 18, 2020

Since our last phone notification on December 11 there have been 2 new resident cases reported at Pine Crest. There are currently 2 residents total within the facility who are positive for Covid-19 with all residents located on the 400 unit.

In the last week, there has also been 1 new employee case reported. All other staff have recovered and been cleared to return to work using the CDC guidelines established. All case details can be found online on our website. While our Covid-19 case reports have drastically reduced in the last week, our commitment to preventing the spread of illness has not changed. Our staff are still wearing the appropriate PPE at all times, monitoring for symptoms, screening multiple times per shift and staying home when they are ill.

Routine resident testing will continue weekly and staff testing will take place 2 times per week. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time. Virtual and compassionate care visits will continue.

Representatives and guardians should have received information by mail or email regarding the Covid-19 vaccination for residents. As we await the arrival of the vaccine to our facility, we have created several resources for you and your family to review online including videos, links and frequently asked questions and answers. Please refrain from turning to social media if you have questions, as the sources and information may not be reliable. Our website has links to information from the CDC and our medical staff that we have gathered for you to easily access. Visit the Covid-19 Vaccinations Page. If you have not already returned the consent or declination form as a representative, please do so as soon as possible, so that we are prepared to administer vaccines when they arrive.

If you have any questions, please visit our website at www.norcen.org/Family or contact our social work team. Please be safe and be well.


Case Update | Wednesday, December 16, 2020

North Central Health Care has been informed of two residents who have tested positive for Covid-19 through routine testing. The residents are from the Special Care and 600 Unit and have been relocated to the 400 Unit. There is a total of 3 residents who are Covid-19 positive on the 400 Unit.


Case Update | Monday, December 14, 2020

North Central Health Care has been informed of one employee from Long-Term Care who has tested positive for Covid-19. The employee last worked on December 10 and developed symptoms while at work. Upon self reporting symptoms, the employee was immediately removed from patient care and left the building. The employee was in the building during a period of possible transmissibility.


Weekly Phone Recording | December 11, 2020

Since our last phone notification on December 4, there has been 6 new resident cases reported at Pine Crest. There are currently 9 residents total within the facility who are positive for Covid-19 with all residents located on the 400 unit. In the last week, there has also been 7 new employees case reported. All other staff have recovered and been cleared to return to work using CDC guidelines established. All case details can be found below.

Routine resident testing will continue weekly and staff testing will take place 2 times per week. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time. Virtual and compassionate care visits will continue.

Representatives and guardians will be receiving information by mail or email regarding the Covid-19 vaccination for residents. As we await full approval for administering the vaccine, we are asking you to review this information carefully and return the consent or declination form as soon as possible, and no later than December 18. We want to be as prepared when the vaccine arrives so that we may begin our vaccination program. You may have seen some media coverage this week regarding our plans. You can visit our website at www.norcen.org and looks for our news section at the bottom of our homepage. We will also be sharing videos, resource information and frequently asked questions for residents and families to address your top questions and concerns regarding the Covid-19 vaccine. Please visit our website Family page for the latest information.

If you have any questions, please visit our website or contact our social work team. Please be safe and be well.


Case Update | Thursday, December 10, 2020

North Central Health Care has been informed of 2 employees who have tested positive for Covid-19. One employee has not been in the building since November 26 and was not present during a period of possible ransmissibility. The second employee developed symptoms while working on Dec. 8 in a support role at the nurses station on South, and immediately stopped all patient care, self-reported and left the facility. There are no additional reports of positive residents at this time and currently there are 8 residetns within the facility who are Covid-19 postive.

Updated: 6:00 pm: North Central Health Care has been informed of 1 resident who have tested positive for Covid-19 through routine testing. The resident from the Special Care unit has been relocated to the 400 unit where currently all positive residents are located.


Case Update | Tuesday, December 8, 2020

North Central Health Care has been informed of 2 residents who have tested positive for Covid-19 through routine testing. Both residents were on the Special Care unit and have been relocated to the 400 unit where currently all positive residents are located. Staffing is dedicated on this unit, which means employees will not be providing care in other units.


Case Update | Monday, December 7, 2020

North Central Health Care has been informed of 3 additional residents who have tested positive for Covid-19 through routine testing. Two of the residents were on the 600 unit and one was from the 700 unit. All residents have been relocated to the 400 unit where currently all positive residents are located. Staffing is dedicated on this unit, which means employees will not be providing care in other units. Additional routine resident tests results are still pending as of the time of this report.

Updated 6:00 pm: NCHC has also been informed of one additional employee who has tested positive for Covid-19. The employee works in Housekeeping and has not been in the building since November 25. This would mean they were not in building during period of possible transmissibility.


Case Update | Friday, December 4, 2020

North Central Health Care has been informed of 3 additional employees who have tested positive for Covid-19 through routine testing. The employees were not symptomatic at work and wore a mask and the appropriate PPE at all times, however were in the building during a period of possible transmissibility. The employees worked in Special Care and the North units.


Weekly Phone Recording | December 4, 2020

Since our last phone notification on November 25, there has been 16 new resident cases reported at Pine Crest. There are currently 14 residents total within the facility who are positive for Covid-19 with all residents located on the 400 unit.

In the last week, there has also been 8 new employees case reported. Pine Crest currently has 8 staff total who tested positive for Covid-19 and are not working. All other staff have recovered and been cleared to return to work using CDC guidelines established.

All case details can be found below. Routine resident testing will continue weekly and staff testing will take place 2 times per week. Our team continues close contact with the Lincoln County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time. Virtual and compassionate care visits will continue.

If you have any questions, please visit our website or contact our social work team. Please be safe and be well.


Case Update | Thursday, December 3, 2020

North Central Health Care has been informed of 2 additional employees who have tested positive for Covid-19. One employee last worked on November 29 in Special Care as a hospitality aide. The employee was asymptomatic at work, wore a mask and the appropriate PPE at all times and was in the building during a period pf possible transmissibility. The second employee last worked on November 25 in North as a hospitality aide. This employee was asymptomatic at work, wore a mask and the appropriate PPE at all times, however was not in the building during a period pf possible transmissibility.

UPDATED: North Central Health Care has been informed of 1 additional employee who has tested positive for Covid-19 through routine testing. The employee last worked today in the 900 Unit and developed symptoms at work. The employee was immediately removed from patient care and left the building. The results from routine testing were received later on in afternoon after the employee had left. The employee was in the building during a period of possible transmissibility, however wore a mask and the appropriate PPE at all times.


Case Update | Wednesday, December 2, 2020

North Central Health Care has been informed of 8 additional residents and 1 employee who have tested positive for Covid-19 as a result of routine testing. The residents were from the following units: 3 from 600 unit, 1 from 700 unit, 1 form 800 unit, 1 from 900 unit and 2 from Special Care unit. All residents have been relocated to the 400 Unit, where currently all positive residents are located.

The employee that tested positive as part of routine testing, last worked on December 1 in Food Services and does not provide direct patient care. The employee was asymptomatic at work, wore a mask and the appropriate PPE at all times, however was in the building during a period pf possible transmissibility.


Case Update | Monday, November 30, 2020

North Central Health Care has been informed of 1 additional resident and 3 employees who have tested positive for Covid-19 as a result of routine testing. The resident was from the 200 unit and has been relocated to the 400 Unit, where currently all positive residents are located. Two of the employees provided direct care and worked on several units prior to Pine Crest receiving the positive result notification, including the 100, 200, 700, 900, Special Care and Rehab Units. The employees were asymptomatic at work, wore masks and the appropriate PPE at all times, however were in the building during a period pf possible transmissibility. The third employee worked in laundry and housekeeping and does not provide direct care to residents.


Case Update | Friday, November 27, 2020

North Central Health Care has been informed of seven additional residents who have tested positive for Covid-19 as part of routine testing. The residents were from the 800 (4 residents) & 900 (21 resident) units and also Special Care (2 residents). All residents have been relocated to the 400 Unit, where currently all positive residents are located. One additional employee from Long Term Care also tested positive for Covid-19 through routine testing.


Case Update | Thursday, November 26, 2020

North Central Health Care has been informed of one additional resident in 800 Unit who has tested positive for Covid-19. The resident has been relocated to the 400 Unit, where currently all positive residents are located. Staffing in this area is dedicated to the care of these residents and will not be working in other parts of the building.


Previous Phone Recording for Pine Crest: Nov. 19, 2020 | Nov. 22, 2020 | Nov. 24, 2020 | Nov. 25, 2020

Click here for current case totals within the facility and contact information.

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