Quality Standards

female nurse smiling

It’s Not Enough to Say We’re Good…We like to prove it.

Today, numerous organizations work to protect the health and welfare of skilled nursing residents. Their third-party reports are exceptional tools for those in need of skilled nursing services and their families — helping people choose quality facilities that improve quality of life.

We regularly post our quality standards for public review and we invite you to review them.

  • Quality Measures
  • Centers for Medicaid and Medicare Services Nursing Home Rating Report
  • Nursing Home Compare Website

Leader in Skilled Nursing Care

Mount View Care Center has been state and nationally recognized as a leader and model organization for skilled nursing. We provide education and guidance to other skilled nursing facilities on how to reduce falls, manage pain effectively, and practice safe clinical techniques. Stop, Starting IT, our specialized dementia care training program developed by our team at North Central Health Care, has been used to train thousands of nursing home staff across Wisconsin and has been provided to the WI State legislators working to expand dementia knowledge across the state.

Quality ComplianceQuality Compliance Officer Jennifer Peaslee North Central Health Care

"At North Central Health Care, we are committed to high quality health care and dedicated to the health and well-being of the people we serve. We are also committed to fully complying with all federal, state, and local laws and regulations. This includes state and federal insurance regulations, employment laws, and the federal healthcare rules and regulations. "

– Jennifer Peaslee, Quality Compliance Officer

You can find information on how to report a concern about Mount View Care Center or Pine Crest Nursing Home care on our concerns page. You can also learn more about your Patient/Client/Resident Rights and Responsibilities.

Privacy Officer Ashley Downing North Central Health Care

HIPAA and Privacy

"My role here as the Privacy Officer can be summed up by saying that I am an advocate for our patient/client/consumer/resident’s rights to privacy of their health information."

– Ashley Downing, Privacy Officer