Mount View Care Center Receives 5-Star Rating from CMS for Outstanding Care and Service
For Immediate Release: September 22, 2023
[WAUSAU, WI, September 22, 2023] – North Central Health Care (NCHC) is proud to announce that Mount View Care Center, a leading provider of skilled nursing care services, has been awarded a five-star rating by Centers for Medicare & Medicaid Services (CMS). This remarkable achievement reflects the nursing home's unwavering commitment to delivering top-quality care, ensuring the safety and well-being of its residents, and maintaining the highest standards of service excellence.
“The five-star rating is only made possible by the Mount View Care Center employees who work each day to make the nursing home a wonderful place for residents to live and for employees to work. Our direct care staff and support services teams work together seamlessly to provide compassionate and person-centered service to each resident,” states Gary Olsen, Executive Director North Central Health Care. “Achieving this five-star rating is a significant accomplishment for our entire NCHC team, as it exemplifies Mount View’s dedication to meet or exceed the highest standards in every aspect of care provision.”
CMS created the Five-Star Quality Rating System to help consumers, their families, and caregivers compare nursing homes more easily and to help identify areas about which you may want to ask questions. The Nursing Home Care Compare web site features a quality rating system that gives each nursing home a rating of between 1 and 5 stars. Nursing homes with 5 stars are considered to have much above average quality and nursing homes with 1 star are considered to have quality much below average. There is one Overall 5-star rating for each nursing home, and separate ratings for health inspections, staffing and quality measures including overall resident satisfaction.
"We are so proud of our team here at Mount View Care Center. Receiving this prestigious five-star rating as a nursing home underscores our team’s relentless pursuit of excellence and our dedication to delivering top-quality care for our residents and their families,” states Kristin Woller, Mount View Care Center Administrator. “We take immense pride in our team’s ability to remain focused and driven to provide the best life for our residents, a commitment that persisted through the challenges of the pandemic and a multi-year renovation project. The passion and expertise of our team of nurses, skilled caregivers, and support staff is truly commendable."
Mount View Care Center provides a nurturing environment that promotes physical, emotional, and social well-being for its residents. The facility offers a comprehensive range of services, including skilled nursing care, memory care for individuals with dementia or Alzheimer's disease, rehabilitation therapy, specialized ventilator-dependent care and engaging social activities designed to enhance residents' quality of life.
For more information about Mount View Care Center and its five-star rating, please visit www.norcen.org/MVCC or visit the Nursing Home Compare website at https://www.medicare.gov/nursinghomecompare