Mount View Covid-19 Case Updates

Below are the latest reported positive case details reported at Mount View Care Center with residents and employees. This page will be updated daily with new case details. Responsible parties for residents will receive a once weekly phone update that will report on the status of cases and any information that you may need regarding operations and visitation. Click here for current case totals within the facility and contact information.

NCHC is in close contact with the Marathon County Health Department and is following recommendations by the CDC and local health officials. We will continue with regular routine testing of residents and staff as required according to current policy.

Case Update | Sunday, April 18, 2021
Mount View Care Center has been informed that one resident on Northern Reflections has tested positive for Covid-19 as a result of facility-wide resident testing. The unit will remain on Covid-positive/Enhanced precautions and visitation will continue to be restricted to Mount View Care Center. This is the only Covid-10 positive resident in the facility at this time.

Case Update | Saturday, April 17, 2021
Mount View Care Center has been informed that one employee has tested positive for Covid-19. The employee last worked on Thursday, April 15 on Southshore and Northwinds. It has been confirmed the the employee was in the facility during a period of possible transmissibility. The employee was not experiencing any symptoms while at work and was wearing the appropriate PPE while providing care to residents. Both units have been placed on enhanced precautions. In-person visitation is still closed at this time until the results from facility-wide resident testing are back (please see April 15 notice below).

Phone Recording | Thursday, April 15, 2021

Upon further consultation with the State of Wisconsin Department of Health Services and the CDC, Mount View Care Center has received notification that all in-person visitation will be temporarily closed at this time. Although Mount View has had no additional Covid-19 cases reported since the single employee case reported earlier this week on April 13, Mount View will be undergoing facility-wide Covid-19 testing of all residents. Once tests results are back, which we anticipate will arrive by Monday, April 19, the decision to reopen in-person visitation will be made based on those results. Due to increased cases in the community, employees will be undergoing weekly Covid-19 testing as well.

Again, all in-person visitation at Mount View is temporarily closed. Compassionate care visits will be allowed. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.

Please share this information with your family, friends and loved ones who may have been planning to visit Mount View. All information will also be posted to our website.

If you have any questions about visitation, please reach out to the social work team or visit our website for more information at www.norcen.org/Family. All visitation status will be posted online.

Phone Recording | Tuesday, April 13, 2021

Greetings from Mount View Care Center. Today is Tuesday, April 13. Mount View has received notification that one employee has tested positive for Covid-19. The employee last worked in Northern Reflections on Friday, April 9. It has been confirmed the employee was in the building during a period of possible transmissibility. There are currently no other positive employee or resident cases reported at this time.

As a result, visitation to Northern Reflections will be suspended through May 8, however compassionate care visits will be allowed. All other units will be allowed to continue with open visitation at this time.

Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials. Marathon County has reported an increase in the number of positive cases in our community recently. We ask that you continue to wear a mask, wash your hands frequently, avoid large gatherings and stay home when you are experiencing any signs of illness. Please encourage others to do so as well. Community positivity rates do impact the operations of our nursing homes.

If you have any questions about visitation, please reach out to the social work team.

Weekly Phone Recording | Saturday, April 10, 2021

Since our last phone notification on April 3 there have been no new resident or employee Covid-19 cases reported and there are currently no active resident cases at Mount View. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.

Indoor, in-room visitation is allowed. Open visitation hours are 9am-6pm Monday – Friday and 11am-5pm on Weekends.

All visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team or call the Mount View Visitation Team at 715-370-9179.

Weekly Phone Recording | Saturday, April 3, 2021


Since our last phone notification on March 26 there have been no new resident or employee Covid-19 cases reported and there are currently no active resident cases at Mount View. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.

Indoor, in-room visitation is allowed at Mount View, and began on March 29. Open visitation hours are 9am-6pm Monday – Friday and 11am-5pm on Weekends.

To control the volume of people in the building at one time, there is a 2-person visitor limit per resident during each visit, so large groups of visitors will not be permitted. The following infection prevention requirements will be in effect for all visitors:

Upon arrival, Covid-19 screening is required including questions about your Covid-19 vaccination status, signs of illness, exposure to Covid-19 in last 14 days and completing a temperature check.
Masks and eye protection (face shield) will be provided and must be worn at all times and fully cover your nose and mouth.
Alcohol-based hand sanitizer will be required before proceeding into facility and will be provided.
Visitors will maintain 6-foot social distancing from those in hallways and other areas on way to resident room.
Visitors are not allowed to access other parts of building other than designated visiting space or the resident’s room. You must immediately exit the facility after your visit.

All visits will be indoors until warmer weather comes our way.

Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team or call the Mount View Visitation Team at 715-370-9179.

We hope to see you all soon! Have a wonderful and safe Easter.

Weekly Phone Recording | Friday, March 26, 2021

Since our last phone notification on March 19 there have been no new resident or employee Covid-19 cases reported and there are currently no active resident cases at Mount View. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.

We are happy to announce that recent federal and state guidelines on nursing home visitation restrictions have been updated due to ongoing vaccination efforts and a decrease in positivity rates in our community. Because of this, we are excited to share that indoor, in-room visitation will now be allowed at Mount View, beginning Monday, March 29. Open visitation hours will be 9am-6pm Monday – Friday and 11am-5pm on Weekends.

Upon arrival, Covid-19 screening is required including questions about your Covid-19 vaccination status, signs of illness, exposure to Covid-19 in last 14 days and completing a temperature check.
Masks and eye protection (face shield) will be provided and must be worn at all times and fully cover your nose and mouth.
Alcohol-based hand sanitizer will be required before proceeding into facility and will be provided.
Visitors will maintain 6-foot social distancing from those in hallways and other areas on way to resident room.
Visitors are not allowed to access other parts of building other than designated visiting space or the resident’s room. You must immediately exit the facility after your visit.

Since the weather outside is still questionable, all visits will be indoors until better weather comes our way.

Weekly Phone Recording | Friday, March 19, 2021


Since our last phone notification on March 12 there have been no new resident or employee Covid-19 cases reported and there are currently no active resident cases at Mount View. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.

Indoor, window, virtual and compassionate care visits continue. Indoor visits must be scheduled in advance. Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Please call the Mount View Visitation Team at 715-370-9179 to schedule your indoor, window, virtual or compassionate care visit.

Weekly Phone Recording | Friday, March 12, 2021


Since our last phone notification on March 5 there have been no new resident or employee Covid-19 cases reported and there are currently no active resident cases at Mount View. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.

Outdoor visitation is closed at this time and window, virtual and compassionate care visits continue. Mount View began scheduling indoor visitation this week. Indoor visits must be scheduled in advance and will take place on Monday, Tuesday, Thursday and Friday from 10 am to 3pm, with extended hours on Tuesdays until 6 pm. Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. . Please call the Mount View Visitation Team at 715-370-9179 to schedule your indoor, window, virtual or compassionate care visit.

Weekly Phone Recording | Friday, March 5, 2021

Since our last phone notification on February 26, there have been no new resident or employee Covid-19 cases reported and there are currently no active resident cases at Mount View. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.

Outdoor visitation is closed at this time and window, virtual and compassionate care visits continue. We are all set at Mount View to begin socially distanced indoor visitation beginning on Monday, March 8^th. Indoor visits must be scheduled in advance and will take place on Monday, Tuesday, Thursday and Friday from 10 am to 3pm, with extended hours on Tuesdays until 6 pm. Representatives and families should have received a letter by mail containing detailed information to plan your scheduled indoor visit. This same visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Please call the Mount View Visitation Team at 715-370-9179 to schedule your indoor, window, virtual or compassionate care visit.

Weekly Phone Recording | Friday, February 26, 2021

Since our last phone notification on February 19, there have been no new resident Covid-19 cases reported and there are currently no active resident cases at Mount View. Today, NCHC was informed that one employee in Food Services tested positive through routine testing. The employee last worked on Sunday, February 21, wore the appropriate PPE and was in the building during a period of possible transmissibility, however does not provide direct patient care and was not in Mount View resident care areas. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.

Outdoor visitation is closed at this time. Window, virtual and compassionate care visits continue. We are excited to share that Mount View is ready to implement socially distanced, resident and family indoor visitation beginning on Monday, March 8^th. Indoor visits must be scheduled in advance and will take place on Monday, Tuesday, Thursday and Friday from 10 am to 3 pm, with extended hours on Tuesdays until 6 pm. A letter will be mailed out today to representatives and family with detailed information to plan your scheduled indoor visit and visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Please call the Mount View Visitation Team at 715.370.9179 to schedule your indoor, window, virtual or compassionate care visit.

Weekly Phone Recording | Friday, February 19, 2021

Since our last phone notification on February 12, there have been no new resident or employee Covid-19 cases reported and there are currently no active resident or employee cases at Mount View. We will continue with our diligent infection prevention practices including employee screening multiple time per shift, wiping frequently touched surfaces and wearing masks and appropriate PPE to keep our residents, employees and community healthy.

Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.

Outdoor visitation is closed at this time. Window, virtual and compassionate care visits continue. Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Please call 715-370-9179 to schedule your window, virtual or compassionate care visit.

Weekly Phone Recording | Friday, February 12, 2021

Since our last phone notification on February 5, there have been no new resident Covid-19 cases reported at Mount View. One employee has tested positive for Covid-19, however the employee last worked on January 29 in Food Services and was not in the building during a period of possible transmissibility. We will continue with our diligent infection prevention practices including employee screening amultiple time per shift, wiping frequently touched surfaces and wearing masks and appropriate PPE to keep our residents, employees and community healthy.

Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor visitation is closed at this time, virtual and compassionate care visits continue. Window visits are now available to be scheduled. All details are available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Please call 715-370-9179 to schedule your visit.

If you are dropping of valuables or money for residents at our front entrance, please inform our staff so that we may lock these items in a secure location while they await staff to personally deliver them. We appreciate your attention on this.

Remember to send your loved one a Valentine’s Day eCard, free of charge! Valentine’s are printed and hand-delivered to residents. Visit www.norcen.org/ecards to send your card for any occasion.

Thank you for your continued support. Have a great weekend and Happy Valentine’s Day.

Case Update | Thursday, February 11, 2021

North Central Health Care has been informed that one employee has tested positive for Covid-19. The employee last worked on January 29 in a support program on the Wausau Campus, does not provide direct care to residents, was not experiencing any symptoms while at work and wore the appropriate PPE at all times. It has been confirmed that the employee was not in building during a period of possible transmissibility.

Weekly Phone Recording | Friday, February 5, 2021

Since our last phone notification on January 29, there have been no new resident or employee Covid-19 cases reported at Mount View. We will continue with our diligent infection prevention practices including employee screening at multiple time per shift, wiping frequently touched surfaces and wearing masks and appropriate PPE to keep our residents, employees and community healthy. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.

Outdoor patio visitation is closed at this time, virtual and compassionate care visits continue and window visits are now available to be scheduled. Window visits are taking place next to the main Mount View entrance, at door #1. Window visits will run on Mondays, Tuesdays, and Thursdays from 10 am to 3 pm and are limited to 20 minutes. All window visits will be scheduled through our Volunteer Services program by calling 715-370-9179.

The windows will remain closed at all times and whiteboards will be provided. Visitors are encouraged to bring a cell phone along as staff will assist residents with communicating and holding a phone as needed. More information and details are available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.

As always, we thank you for your continued support and we hope you have a wonderful and safe weekend.

Weekly Phone Recording | Friday, January 29, 2021

Since our last phone notification on January 22, there have been no new resident or employee Covid-19 cases reported at Mount View. Looking back we have not had a positive resident case since December 12 and have not had a positive employee case since January 11. We are very pleased to see this trend continue. We know that our diligent screening and infection prevention practices at all NCHC locations are working to prevent illness, but we will remain committed to these practices to keep our residents, employees and community healthy. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time, while virtual and compassionate care visits continue.

In collaboration with our Volunteer Services staff, scheduled windows visits will begin on Monday, Feb. 1. These window visits will be located next to the main Mount View entrance, at door #1. Window visits will run on Mondays, Tuesdays, and Thursdays from 10 am to 3 pm and are limited to 20 minutes. All window visits will be scheduled through our Volunteer Services program by calling 715-370-9179. The windows will remain closed at all times and whiteboards will be provided. Visitors are encouraged to bring a cell phone along as staff will assist residents with communicating and holding a phone as needed. More information and details are available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.

As always, we thank you for your continued support and we hope you have a wonderful and safe weekend.

Weekly Phone Recording | Friday, January 22, 2021

Since our last phone notification on January 15, there have been no new resident or employees Covid-19 cases reported at Mount View. There are currently no Covid-19 positive residents within the facility. We are very pleased to see this trend continuing across all our programs. We will continue with diligent screening and infection prevention practices at all NCHC locations, including routine employee Covid-19 testing twice per week. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time, while virtual and compassionate care visits continue.

Over the last few weeks, in addition to vaccine clinics being held for residents and staff, our Mount View team has been preparing plans for scheduled outdoor window visits. In collaboration with our Volunteer Services staff, scheduled windows visits will begin on Monday, Feb. 1. These window visits will be located next to the main Mount View entrance, at door #1. Window visits will run on Mondays, Tuesdays, and Thursdays from 10 am to 3 pm and are limited to 20 minutes. All window visits will be scheduled through our Volunteer Services program by calling 715-370-9179. The windows will remain closed at all times and whiteboards will be provided. Visitors are encouraged to bring a cell phone along as staff will assist residents with communicating and holding a phone as needed. More information and details are available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.

As always, we thank you for your continued support and we you have a wonderful and safe weekend.

Weekly Phone Recording | Friday, January 15, 2021

Since our last phone notification on January 7, there have been no new resident Covid-19 cases reported at Mount View and 5 employee cases reported. Case details can be found below. There are currently no Covid-19 positive residents within the facility.

Routine resident testing will continue weekly for Northwinds & Southern Reflections residents and all-staff testing will take place 2 times per week. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time, while virtual and compassionate care visits continue.

Over the last few weeks, North Central Health Care held Covid-19 vaccine clinics on-site and successfully administered the first dose of the vaccine to 183 residents and 433 employees of Mount View and Pine Crest Nursing Homes. 93% of Mount View Care Center residents have received their 1^st dose of the Covid-19 vaccine. We continue to receive positive feedback from residents and staff about the clinics run in partnership with Walgreens Pharmacy and our NCHC nursing staff. The next vaccine clinic for residents to receive 1^st dose or 2^nd dose Covid-19 vaccines will be on February 2.

Just as a reminder, we have Covid-19 resources and information available for you and your family online including videos, links and frequently asked questions and answers. Please visit our website at www.norcen.org/Family for more information. Have a wonderful and safe weekend.

Case Update | Monday, January 11, 2021

North Central Health Care has been informed that 2 employees have tested positive for Covid-19 through routine testing. The employees, who worked in Northwinds and Southern Reflections, were not experiencing any symptoms while at work and wore the appropriate PPE at all times. It has been confirmed both employees were in the building during a period of possible transmissibility.

Update: One additional employee from Mount View has tested positive for Covid-19 through routine testing. The employee last worked in direct care on December 31 and wore the appropriate PPE at all times while in the building. The employee was not working in the building during a period of possible transmissibility, however was in the building for an unrelated appointment during a period of possible transmissibility. They did not have resident contact at that time and were not on any unit.

Case Update | Friday, January 8, 2021

North Central Health Care has been informed that 2 employees have tested positive for Covid-19 through routine testing. The first employee last worked on Gardenside Crossing on January 2, was not symptomatic at work and was not in the building during a period of possible transmissibility. The second employee last worked on Northwinds Vent on January 6, was not experiencing any symptoms while at work wore the appropriate PPE while in the building. It has been confirmed the employee was in the building during a period of possible transmissibility.

Weekly Phone Recording | Thursday, January 7, 2021

Since our last phone notification on December 23 there have been no new resident Covid-19 cases reported at Mount View and 3 employee cases reported through routine testing. Two employees from Northwinds Vent were reported on December 28. These employees have already been cleared to return to work in accordance with CDC return to work guidelines and case details are found on our website. The third positive employee reported today, last worked on Southern Reflections December 31, was not experiencing symptoms at work and was not in the building during a period of possible transmissibility. There are currently no Covid-19 positive residents within the facility.

Routine resident testing will continue weekly only for Northwinds Vent residents and all-staff testing will continue to take place 2 times per week. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time, while virtual and compassionate care visits continue.

In the last week, Mount View Care Center held our first Covid-19 vaccine clinics and successfully administered the first dose of the vaccine to 117 residents and over 300 front line staff. We have received positive feedback from residents and staff with how smoothly the clinic operated. Clinics are run in partnership with Walgreens Pharmacy. We thank you for your questions and for helping our residents get their consent forms completed quickly before the holidays. We have additional vaccine clinics scheduled for our staff over upcoming weeks and additionally the 2^nd dose of the vaccine scheduled in February for residents and staff.

Just as a reminder, we have several Covid-19 vaccine resources and information available for you and your family to review online including videos, links and frequently asked questions and answers. Please visit our website at www.norcen.org/Family for more information.

Thank you again for your continued support of our residents and staff. Happy New Year.

Case Update | Monday, December 28, 2020

North Central Health Care has been informed that 2 employees have tested positive for Covid-19. The employees last worked on Northwinds Vent on December 23 and 25 and wore the appropriate PPE while in the building. It has been confirmed both employees were in the building during a period of possible transmissibility.

Case Update | Friday, December 25, 2020

North Central Health Care has been informed that one employee has tested positive for Covid-19. The employee last worked on Northwinds Vent and wore the appropriate PPE while in the building. It has been confirmed the employee was in the building during a period of possible transmissibility.

Weekly Phone Recording | Wednesday, December 23, 2020

Since our last phone notification on December 18 there have been no new resident or employee cases reported at Mount View. There is currently 1 resident total within the facility who is positive for Covid-19 and located in Lake View Heights.

Routine resident testing will continue weekly and staff testing will take place 2 times per week. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time. Virtual and compassionate care visits will continue.

As we await the arrival of the vaccine to our facility, we have created several resources for you and your family to review online including videos, links and frequently asked questions and answers. If you have not already returned the consent or declination form as a representative, please do so as soon as possible, so that we are prepared to administer vaccines when they arrive.

If you are dropping off items for residents on the holidays, we will have staff available to deliver those items right away for you. On Christmas Eve and Christmas Day, as well as New Year’s Eve and New Year’s Day, please being all deliveries to the main entrance of Mount View at door #1, from 1 pm to 5 pm. Deliveries outside these holidays can continues Monday – Friday, 12 pm to 6 pm.

While this year has been difficult for residents, families and staff, we appreciate your unwaivering support, love and appreciation. Thank you and happy holidays.

Weekly Phone Recording | Friday, December 18, 2020

Since our last phone notification on December 11 there has been 1 new resident case reported at Mount View. There is currently 1 resident total (updated late morning 12/18) within the facility who are positive for Covid-19 with all residents located on the Lake View Heights unit.

In the last week, there has also been 1 new employee case reported through routine testing on Southern Reflections. All other staff have recovered and been cleared to return to work using the CDC guidelines established. All case details can be found online on our website. While our Covid-19 case reports have drastically reduced in the last week, our commitment to preventing the spread of illness has not changed. Our staff are still wearing the appropriate PPE at all times, monitoring for symptoms, screening multiple times per shift and staying home when they are ill.

Representatives and guardians should have received information by mail or email regarding the Covid-19 vaccination for residents. As we await the arrival of the vaccine to our facility, we have created several resources for you and your family to review online including videos, links and frequently asked questions and answers. Please refrain from turning to social media if you have questions, as the sources and information may not be reliable. Our website has links to information from the CDC and our medical staff that we have gathered for you to easily access. Visit the Covid-19 Vaccinations Page. If you have not already returned the consent or declination form as a representative, please do so as soon as possible, so that we are prepared to administer vaccines when they arrive.

If you have any questions, please visit our website at www.norcen.org/Family or contact our social work team. Please be safe and be well.

Case Update | Sunday, December 13, 2020

North Central Health Care has been informed of one employee and one residents who have tested positive for Covid-19. The employee last worked on December 10 on Southern Reflections, was not experiencing any symptoms while at work and wore the appropriate PPE while in the building. Routine testing discovered this case and it has been confirmed the employee was in the building during a period pf possible transmissibility. The positive resident, who is no longer in our facility, was on Northern Reflections and it has been confirmed was in the building during a period of possible transmissibility.

Weekly Phone Recording | Friday, December 11, 2020

Since our last phone notification on December 4, there has been 1 new resident case reported at Mount View. There are currently 3 residents total within the facility who are positive for Covid-19 with all residents located on the Lake View Heights unit. In the last week, there has also been 2 new employee cases reported. All other staff have recovered and been cleared to return to work using the CDC guidelines established. All case details can be found below.

Representatives and guardians will be receiving information by mail or email regarding the Covid-19 vaccination for residents. As we await full approval for administering the vaccine, we are asking you to review this information carefully and return the consent or declination form as soon as possible, and no later than December 18. We want to be as prepared when the vaccine arrives so that we may begin our vaccination program. You may have seen some media coverage this week regarding our plans. You can visit our website at www.norcen.org and looks for our news section at the bottom of our homepage. We will also be sharing videos, resource information and frequently asked questions for residents and families to address your top questions and concerns regarding the Covid-19 vaccine. Please visit our website Family page for the latest information.

If you have any questions, please visit our website or contact our social work team. Please be safe and be well.

Case Update | Monday, December 7, 2020

North Central Health Care has been informed of one employee who has tested positive for Covid-19 through routine testing. The employee last worked on December 1 on Southern Reflections, was not experiencing any symptoms while at work and wore the appropriate PPE while in the building. This employee was not in the building during a period pf possible transmissibility.

Case Update | Sunday, December 6, 2020

North Central Health Care has been informed of one employee who has tested positive for Covid-19 through routine testing. The employee from Food Services does not provide direct care to residents, was not experiencing any symptoms while at work and wore the appropriate PPE while in the building. All other routine resident testing has come back and there are no additional Covid-19 positive results.

Case Update | Saturday, December 5, 2020

North Central Health Care has been informed of 1 resident who has tested positive for Covid-19 through routine testing. The resident is from Northern Reflections and has been relocated to the Covid-positive unit of Lake View Heights, where currently all positive residents cases are located.

Weekly Phone Recording | December 4, 2020

Since our last phone notification on November 25, there has been 8 new resident cases reported at Mount View. There are currently 14 residents total within the facility who are positive for Covid-19 with all residents located on the Lake View Heights unit.

In the last week, there has also been 4 new employees case reported. One each in Life Enrichment, Northwinds Vent, Laundry and Food Services. Mount View currently has 4 staff total who tested positive for Covid-19 and are not working. All other staff have recovered and been cleared to return to work using CDC guidelines established.

All case details can be found below. Routine resident testing will continue weekly and staff testing will take place 2 times per week. Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials. Outdoor scheduled visitation is closed at this time. Virtual and compassionate care visits will continue.

As a reminder, our parking lot at the front of Mount View is complete and now available for you to park in to drop off packages at our main entrance at Door #1. Please bring non-perishable items for delivery. Staffing is only available to accept deliveries Monday through Friday, 12 pm to 6 pm.

If you have any questions, please visit our website or contact our social work team. Please be safe and be well.

Case Update | Thursday, December 3, 2020

North Central Health Care has been informed of 2 residents who have tested positive for Covid-19 through routine testing. The residents are from Lake View Heights and have been relocated to the Covid-positive unit of Lake View Heights, where currently all positive residents cases are located.

Case Update | Monday, November 30, 2020

North Central Health Care has been informed of three additional employees who have tested positive for Covid-19. Two employees were results of routine testing. All employees were asymptomatic at work. The first employee works in Laundry and does not provide direct care or work in the same building as residents. The second employee works in Food Services, last worked on November 20 and was not in the building during a period of possible transmissibility. The third employee last worked on November 27 in Northwinds, wore the appropriate PPE at all times as required and was in the building during a period of possible transmissibility.

Case Update | Sunday, November 29, 2020

North Central Health Care has been informed of one employee from our Life Enrichment team who has tested positive for Covid-19. The employee last worked in Gardenside Crossing and Southern Reflections on Thanksgiving Day, was not symptomatic at work and was wearing the appropriate PPE at all times, however would have been in the building during a period of possible transmissibility.

Case Update | Saturday, November 28, 2020

North Central Health Care has been informed of two additional residents in Northern Reflections who have tested positive for Covid-19. The residents have been relocated to Lake View Heights, where currently all positive residents are located. Staffing in this area is dedicated to the care of these residents and will not be working in other parts of the building.

Case Update | Friday, November 27, 2020

Case Update | Thursday, November 26, 2020

Case Update | Wednesday, November 25, 2020

North Central Health Care has been informed of two additional employees and one resident who have tested positive for Covid-19. Both employees last worked on November 22 in Southshore and Northwinds Vent, were not experiencing symptoms at work and were in the building during a period of possible transmissibility. The additional positive resident case was reported on Lake View Heights. All positive resident cases are located on Lake View Heights.

Previous Phone Recordings for MVCC: Nov. 20, 2020 | Nov. 21, 2020 | Nov. 23, 2020 | Nov. 25, 2020

Click here for current case totals within the facility and contact information.