Mount View Covid-19 Case Updates
Below are the latest reported positive case details reported at Mount View Care Center with residents and employees. This page will be updated daily with new case details. Responsible parties for residents will receive a once weekly phone update that will report on the status of cases and any information that you may need regarding operations and visitation. Click here for current case totals within the facility and contact information.
NCHC is in close contact with the Marathon County Health Department and is following recommendations by the CDC and local health officials. We will continue with regular routine testing of residents and staff as required according to current policy.
Case Update | May 20, 2022(*Updated at 12:24 pm)
Mount View has been notified that 2 employees have tested positive for
Covid-19. It has been confirmed the employees were in the building during
a period of possible transmissibility, however did not have contact with
residents and work in Administration. We have also been notified that
one additional resident has tested positive for Covid-19 on Floor 2*.
There are currently three residents on Floor 2 that have tested positive.
Face masks are required for all those in our building and additional PPE
requirements will be posted at the front entrance of the facility when
visiting. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm
on weekends.
Case Update | May 19, 2022
Mount View has been notified that 1 resident has tested positive for Covid-19.
There are currently 2 residents on Floor 2 that have tested positive.
Face masks are required for all those in our building and additional PPE
requirements will be posted at the front entrance of the facility when
visiting. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm
on weekends.
Case Update | May 17, 2022
Mount View has been notified that 1 employee has tested positive for Covid-19.
It has been confirmed the employee was in the building during a period
of possible transmissibility and worked on Floor 2. There is currently
one resident on Floor 2 that has tested positive.
Face masks are required for all those in our building and additional PPE
requirements will be posted at the front entrance of the facility when
visiting. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm
on weekends.
Case Update | May 16, 2022
Mount View has been notified that 2 employees have tested positive for
Covid-19. Only one of the employees was in the building during a period
of possible transmissibility and does not provide direct care to residents.
The other employee is occasional and was not in the building during a
period of possible transmissibility. Additionally, one resident has tested
positive on Floor 2.
Face masks are required for all those in our building and additional PPE
requirements will be posted at the front entrance of the facility when
visiting. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm
on weekends.
Case Update | May 6, 2022
Mount View has been notified that 1 employee has tested positive for Covid-19
and it has been confirmed that they were not in building during a period
of possible transmissibility.
Face masks are required for all those in our building and additional PPE
requirements will be posted at the front entrance of the facility when
visiting. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm
on weekends. As a reminder, if you visit the facility, screening is required
each day at the front entrance. Please do not walk past the Guest Services
Desk without screening and checking in as record is kept for tracing purposes
pf all guests within the facility.
During visiting hours, the outdoor courtyard is now open and available to use. The exit is down the hall way from the 1st Floor elevators in the tower. Please feel free to use this outdoor space. Masks will continue to be required when outside and interacting with residents and others. Our new gazebo is going up also in this area, so for your safety we ask that you stay out of the construction area that is marked.
Case Update | May 5, 2022
Mount View has been notified that 2 employees have tested positive for
Covid-19 and it has been confirmed that they were in building during a
period of possible transmissibility. One of the employees worked in Housekeeping
and does not have direct contact with residents or work in resident care
areas. The other employee worked on Floor 3.
Face masks are required for all those in our building and additional PPE
requirements will be posted at the front entrance of the facility when
visiting. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm
on weekends. As a reminder, if you visit the facility, screening is required
each day at the front entrance. Please do not walk past the Guest Services
Desk without screening and checking in as record is kept for tracing purposes
pf all guests within the facility. Thank you.
Case Update | April 30, 2022
Mount View has been notified that 2 employees have tested positive for
Covid-19 and it has been confirmed that they were in building during a
period of possible transmissibility. The employees worked on Floor 2,
3 and Gardenside.
Face masks are required for all those in our building and additional PPE
requirements will be posted at the front entrance of the facility when
visiting. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm
on weekends. As a reminder, if you visit the facility, screening is required
each day at the front entrance. Please do not walk past the Guest Services
Desk without screening and checking in as record is kept for tracing purposes
pf all guests within the facility. Thank you.
Case Update | April 26, 2022
Mount View has been notified that 1 employee has tested positive for Covid-19
and it has been confirmed that they were in building during a period of
possible transmissibility. The employee worked on Floor 2.
Face masks are required for all those in our building and additional PPE
requirements will be posted at the front entrance of the facility when
visiting. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm
on weekends. As a reminder, if you visit the facility, screening is required
each day at the front entrance. Please do not walk past the Guest Services
Desk without screening and checking in as record is kept for tracing purposes
pf all guests within the facility. Thank you.
Case Update | April 24, 2022
Mount View has been notified that 2 employees has tested positive for Covid-19.
The first employee last worked on Floors 2 and 4 and it has been confirmed
that they were in building during a period of possible transmissibility.
The second employee worked in transportation and does transport nursing
home residents. Additionally, on resident at Mount View on Floor 2 has
also tested positive for Covid-19.
Face masks are required for all those in our building and additional PPE
requirements will be posted at the front entrance of the facility when
visiting. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm
on weekends. As a reminder, if you visit the facility, screening is required
each day at the front entrance. Please do not walk past the Guest Services
Desk without screening and checking in as record is kept for tracing purposes
pf all guests within the facility. Thank you.
Case Update | April 3, 2022
Mount View has been notified that one employee has tested positive for
Covid-19. The employee last worked in the food services kitchen, does
not provide direct care or work with residents and was in building during
a period of possible transmissiblity. Currently there are no positive
resident cases in the facility.
Face masks are required for all those in our building. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm
on weekends.
Case Update | March 7, 2022
Mount View has been notified that one employee has tested positive for
Covid-19. The employee last worked on Floor 4 and 2 North, and it has
been confirmed the employees was in the building during a period of possible
transmissibility. Currently there are no positive resident cases in the
facility.
Face masks are required for all those in our building. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm
on weekends.
Case Update | March 1, 2022
There are no new cases reported today with residents or employees. Currently
there are two positive resident cases in the facility on Floors 2. Face
masks are required for all those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on Floors 2 & 3. Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | February 25, 2022
Mount View has been notified that one employee has tested positive, however
the employee was not in the building during a period of possible transmissibility.
Currently there are four positive resident cases in the facility on Floors
2 and 3. Face masks are required for all those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS except 2 North (Northern Reflections). Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | February 23, 2022
Mount View has been notified that two residents has tested positive through
routine testing on Floor 2. Currently there are four positive resident
cases in the facility on Floors 2 and 3. Face masks are required for all
those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS except 2 North (Northern Reflections). Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | February 19, 2022
Mount View has been notified that one employee has tested positive on Floor
3. It has been confirmed the employee was in the building during a period
of possible transmissibility. Currently there are two positive resident
cases in the facility identified on Floors 2 and 3. Face masks are required
for all those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS except 2 North (Northern Reflections). Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | February 16, 2022
Mount View has been notified that 3 one resident has tested positive on
Floor 3. Currently there are two positive resident cases in the facility
identified on Floors 2 and 3. Face masks are required for all those in
our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS except 2 North (Northern Reflections). Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | February 13, 2022
Mount View has been notified that 3 employees and one resident have tested
positive through routine testing. The employees worked on Floor 3, 4 and
Laundry and it has been confirmed they were in the building during a period
of possible transmissibility. Currently there is one positive resident
case in the facility identified on Floor 2. Face masks are required for
all those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS except 2 North (Northern Reflections). Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | February 11, 2022
Mount View has been notified that one employee has tested positive through
routine testing. The employees worked on Floor 2 and it has been confirmed
they were in he building during a period of possible transmissibility.
Currently there are no positive resident cases in the facility. Face masks
are required for all those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS except 2 North (Northern Reflections). Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | February 10, 2022
Mount View has been notified that two employees have tested positive through
routine testing. The employees worked in dietary services, Floor 3 and
Gardenside Crossing. Currently there are no positive resident cases in
the facility. Face masks are required for all those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | February 9, 2022
Mount View has been notified that one employee has tested positive through
routine testing. The employees worked in dietary services and it has been
confirmed that staff were in the building during a period of possible
transmissibility, however did not have direct resident contact. Currently
there are no positive resident cases in the facility. Face masks are required
for all those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | February 3, 2022
Mount View has been notified that 2 employees have tested positive through
routine testing. The employees worked in 2 North and Floor 2 and it has
been confirmed that staff were in the building during a period of possible
transmissibility. Currently there is 1 positive resident case total, isolated
to 2 North. Additional precautions are in place to prevent the spread
of illness. Face masks are required for all those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | February 1, 2022
Mount View has been notified that 3 additional employees have tested positive
through routine testing. The employees worked in multiple units and it
has been confirmed that staff were in the building during a period of
possible transmissibility. Currently there is 1 positive resident case
total, isolated to 2 North. Additional precautions are in place to prevent
the spread of illness. Face masks are required for all those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 28, 2022
Mount View has been notified that two additional employees have tested
positive through routine testing. The employees worked in Administration
and Food Services and it has been confirmed that staff were in the building
during a period of possible transmissibility. Currently there are 3 positive
resident cases total and all are isolated to 2 North. Additional precautions
are in place to prevent the spread of illness. Face masks are required
for all those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 26, 2022 (updated)
Mount View has been notified that two additional residents and three employees
have tested positive through routine testing. The employees worked on
Floor 3, Floor 2/Nutrition and Physical Therapy and it has been confirmed
that staff were in the building during a period of possible transmissibility.
Currently there are 4 positive resident cases total and all are isolated
to 2 North. Additional precautions are in place to prevent the spread
of illness. Face masks are required for all those in our buildings, and
additional PPE will be required for visitors at Mount View Care Center
on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are
7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 24, 2022
Mount View has been notified that 3 employees have tested positive through routine testing. Two of the employees worked in Food Services and the other on Floor 4. It has been confirmed the employees were in the building during a period of possible transmissibility. Currently the 2 positive resident cases are isolated to 2 North. Additional precautions are in place to prevent the spread of illness. Face masks are required for all those in our buildings, and additional PPE will be required for visitors at Mount View Care Center on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 22, 2022
Mount View has been notified that 2 employees have tested positive. The employee worked on Floor 3 and it has been confirmed the employees were in the building during a period of possible transmissibility. Currently the 3 positive resident cases are isolated to 2 North. Additional precautions are in place to prevent the spread of illness. Face masks are required for all those in our buildings, and additional PPE will be required for visitors at Mount View Care Center on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 20, 2022
Mount View has been notified that 1 employee and 2 residents have tested positive through routine testing. The employee worked on Floor 2 and it has been confirmed the employee was in the building during a period of possible transmissibility. The additional positive residents are in 2 North. Currently the 3 positive resident cases are isolated to 2 North. Additional precautions are in place to prevent the spread of illness. Face masks are required for all those in our buildings, and additional PPE will be required for visitors at Mount View Care Center on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 19, 2022
Mount View has been notified that 2 employees have tested positive for Covid-19. Both employees worked in support areas in Administration and do not provide direct care. It has been confirmed the employees were in the building during a period of possible transmissibility. There is currently 1 resident on 2 North who is positive for Covid-19. Additional precautions are in place to prevent the spread of illness. Face masks are required for all those in our buildings, and additional PPE will be required for visitors at Mount View Care Center on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 18, 2022
Mount View has been notified that 7 employees have tested positive for Covid-19. These employees worked in the following areas: Floors 2, 4 and 2 North, Food Services and Housekeeping and it has been confirmed the employees were in the building during a period of possible transmissibility. There is currently 1 resident on 2 North who is positive for Covid-19. Additional precautions are in place to prevent the spread of illness. Face masks are required for all those in our buildings, and additional PPE will be required for visitors at Mount View Care Center on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 14, 2022
Mount View has been notified that 1 employee has tested positive for Covid-19. The employee last worked on Floor 2. We have also been notified that 1 additional resident on 2 North has tested positive for Covid-19. There are currently 2 residents on 2 North who are positive for Covid-19. Additional precautions are in place to prevent the spread of illness. Face masks are required for all those in our buildings, and additional PPE will be required for visitors at Mount View Care Center on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 13, 2022
Mount View has been notified that 1 employee has tested positive for Covid-19. It has been confirmed the employee was in the building during a period of possible transmissibility and worked last on Floor 4. There is currently on resident on 2 North who is positive for Covid-19. Additional precautions are in place to prevent the spread of illness. Face masks are required for all those in our buildings, and additional PPE will be required for visitors at Mount View Care Center on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 12, 2022
Mount View has been notified that 4 employees have tested positive for Covid-19. It has been confirmed the employees were in the building during a period of possible transmissibility and worked last on Floor 2 & 3, 2 North and Food Services. It has also been reported that one resident on 2 North has tested positive. Additional precautions are in place to prevent the spread of illness. Face masks are required for all those in our buildings, and additional PPE will be required for visitors at Mount View Care Center on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 11, 2022
Mount View has been notified that 4 employees have tested positive for Covid-19. It has been confirmed the employees were in the building during a period of possible transmissibility and worked last on 2 South and Floor 2. Face masks are required for all those in our buildings, and additional PPE will be required for visitors at Mount View Care Center on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 6, 2022 (updated)
Mount View has been notified that 4 additional employees have tested positive for Covid-19. It has been confirmed the employees were in the building during a period of possible transmissibility and worked last on Floors 2, 3 and 4, as well as Food Services. Face masks are required for all those in our buildings, and additional PPE will be required for visitors at Mount View Care Center on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 5, 2022
Mount View has been notified that 1 employee has tested positive for Covid-19. It has been confirmed the employee was in the building during a period of possible transmissibility. Face masks are required for all those in our buildings, and additional PPE will be required for visitors at Mount View Care Center on ALL UNITS. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 4, 2022
Mount View has been notified that 1 employee has tested positive for Covid-19 through routine testing. It has been confirmed the employee, who last worked on Floor 3, was in the building during a period of possible transmissibility. Additional PPE will be required for visitors at Mount View Care Center on Floors 2, 3 and 2 North. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 3, 2022
Mount View has been notified that 2 employees have tested positive for Covid-19 through routine testing. It has been confirmed that both employees were in the building during a period of possible transmissibility, however the employees did not have direct contact with residents. Additional PPE will be required for visitors at Mount View Care Center on Floors 2, 3 and 2 North. Staff will assist visitors upon arrival. In-person visiting hours are 7 am - 7 pm on weekdays and 10 am to 6 pm on weekends.
Case Update | January 2, 2022
Mount View has been notified that 2 employees have tested positive for Covid-19. It has been confirmed that both employees were in the building during a period of possible transmissibility. One employee worked on Floor 2 and the other worked in Food Services and had no contact with residents. Additional PPE will be required for visitors at Mount View Care Center on Floors 2, 3 and 2 North. Staff will assist visitors upon arrival. In-person visiting hours are scheduled from 10 am to 6 pm through Sunday, January 2.
Case Update | January 1, 2022
Mount View has been notified that 1 employee has tested positive for Covid-19 through routine testing. It has been confirmed that employee, who last worked in Therapy on Floor 1, was in the building during a period of possible transmissibility. Additional PPE will be required for visitors at Mount View Care Center on Floors 2, 3 and 2 North. Staff will assist visitors upon arrival. In-person visiting hours are scheduled from 10 am to 6 pm through Sunday, January 2.
Case/Visitation Update | December 29, 2021
As we approach this holiday weekend, we would like to remind you of the visitation schedules and guidelines in place at this facility. Currently, In-person visiting hours are scheduled from 10 am to 6 pm through Sunday, January 2nd. If you plan to bring food to share, please remember that any food brought into this facility cannot be shared in the common dining areas and must be consumed in resident rooms.
As a reminder, if you plan to bring money for a residents account, please deliver it to the cashier’s office or place it in the locked payment box located in the Mount View Care Center Tower main lobby to ensure it is delivered to the appropriate location as quickly as possible.
Case Update | December 29, 2021
Mount View has been notified that 1 employee has tested positive for Covid-19 through routine testing. It has been confirmed that employee, who last worked on Floor 2, was in the building during a period of possible transmissibility. Additional PPE will be required for visitors at Mount View Care Center on Floors 2, 3 and 2 North. Staff will assist visitors upon arrival. In-person visiting hours are scheduled from 10 am to 6 pm from Thursday, December 31 through Sunday, January 2.
Case Update | December 23, 2021
Mount View has been notified that 1 employee who have tested positive for Covid-19 through routine testing. It has been confirmed that employee who has direct contact with residents was in the building during a period of possible transmissibility. Additional PPE will be required for visitors at Mount View Care Center on Floors 2, 3 and 2 North. Staff will assist visitors upon arrival. In-person visiting hours are scheduled from 10 am to 6 pm through Sunday, December 26th.
Visitation Update | December 22, 2021
As we approach this holiday weekend, we would like to remind you of the visitation schedules and guidelines in place at this facility. Currently, In-person visiting hours are scheduled from 10 am to 6 pm through Sunday, December 26th. If you plan to bring food to share, please remember that any food brought into this facility cannot be shared in the common dining areas and must be consumed in resident rooms.
If you have any questions, please let us know or visit our website at www.norcen.org/Family.
We hope you and your loved ones have a happy and safe Holiday Weekend!
Case Update | December 20, 2021
Mount View has been notified that 3 employees who have tested positive for Covid-19. It has been confirmed that one of the employees who has direct contact with residents in therapy was in the building during a period of possible transmissibility. The other employees do not have direct contact with residents; one works in Housekeeping and the other was not int he building during a period of possible transmissibility. One positive resident still remains in the building on the 4th floor. Additional PPE will be required for all visitors at Mount View Care Center. For those visiting Floor 4, additional PPE will include googles, safety glasses, gowns, gloves and N95 mask. Staff will assist visitors upon arrival. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm.
Case Update | December 13, 2021
Mount View has been notified that 2 employees on Floor 2 have tested positive for Covid-19. It has been confirmed that both employees were in the building during a period of possible transmissibility. One positive resident still remains in the building on the 4th floor. Additional PPE will be required for all visitors at Mount View Care Center. For those visiting Floor 4, additional PPE will include googles, safety glasses, gowns, gloves and N95 mask. Staff will assist visitors upon arrival. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm.
Case Update | December 9, 2021
Mount View has been notified that 1 resident from Floor 3 has tested positive for Covid-19. There are 5 positive residents that remain in the building and all have been relocated to a designated wing on the 4th floor. Additional PPE will be required for all visitors at Mount View Care Center. For those visiting Floor 4, additional PPE will include googles, safety glasses, gowns, gloves and N95 mask. Staff will assist visitors upon arrival. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm.
Case Update | December 7, 2021
Mount View has been notified that 1 employee has tested positive for Covid-19. The employee last worked on the Gardenside and 2North on December 2. It has been confirmed the employee was in thebuilding during a period of possible transmissibility. Four positive residents still remain in the building and have been relocated to a designated wing on the 4th floor. Additional PPE will be required for all visitors at Mount View Care Center. For those visiting Floor 4, additional PPE will include googles, safety glasses, gowns, gloves and N95 mask. Staff will assist visitors upon arrival. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm.
Case Update | December 7, 2021
Mount View has been notified that 1 employee has tested positive for Covid-19. The employee last worked on the Vent Unit on Floor 2. Four positive residents still remain in the building and have been relocated to a designated wing on the 4th floor. Additional PPE will be required for all visitors at Mount View Care Center. For those visiting Floor 4, additional PPE will include googles, safety glasses, gowns, gloves and N95 mask. Staff will assist visitors upon arrival. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm.
Case Update | December 1, 2021
Mount View has been notified that 3 employees have tested positive for Covid-19. Two of these employees last worked on Floors 2 and 4 in direct care. The third employee worked in Housekeeping and does not provide direct care. It has been confirmed that the employees were in the building during a period of possible transmissibility. We have also been notified that 2 residents have tested positive for Covid-19 on the 3rd Floor. All positive residents in the building have been relocated to a designated wing on the 4th floor. Additional PPE will be required for all visitors at Mount View Care Center which may include googles, safety glasses, gowns, gloves and and N95 mask. Staff will assist visitors upon arrival. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm with ALL UNITS requiring additional personal protective equipment for those visiting.
Case Update | November 27, 2021
Mount View has been notified that one additional employee has tested positive for Covid-19. The employee last worked in on the 4th Floor on November 24. It has been confirmed that the employee were was in the building during a period of possible transmissibility. We have also been notified that 2 residents have tested positive for Covid-19 on the 4th Floor. Additional PPE will be required for all visitors at Mount View Care Center which may include googles, safety glasses, gowns, gloves and and N95 mask. Staff will assist visitors upon arrival. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm with ALL UNITS requiring additional personal protective equipment for those visiting.
Case Update | November 25, 2021
Mount View has been notified that one additional employee has tested positive for Covid-19. The employee last worked in Physical Therapy on the 1st Floor. It has been confirmed that the employee were was in the building during a period of possible transmissibility. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm with ALL UNITS requiring additional personal protective equipment for those visiting.
Case Update | November 24, 2021
Mount View has been notified that one additional employee has tested positive for Covid-19. The employee last worked on Floor 4. It has been confirmed that the employee were was in the building during a period of possible transmissibility. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm with ALL UNITS requiring additional personal protective equipment for those visiting.
Case Update | November 23, 2021
Mount View has been notified that two additional employees have tested positive for Covid-19. The first employee last worked on November 21 in several units at Mount View in direct care. The second employee works in food services and does not provide direct care. It has been confirmed that both employees were in the building during a period of possible transmissibility. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm with ALL UNITS requiring additional personal protective equipment for those visiting.
Case Update | November 22, 2021
Mount View has been notified that an employee on has tested positive for Covid-19 through routine testing. The employee last worked on November 22 in Food Services . It has been confirmed the employee was in the building during a period of possible transmissibility. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm with the following units requiring additional personal protective equipment for those visiting: Gardenside Crossing and Floors 2, 3 and 4.
Case Update | November 21, 2021
Mount View has been notified that an employee on has tested positive for Covid-19. The employee last worked on November 17 in Gardenside Crossing. It has been confirmed the employee was in the building during a period of possible transmissibility. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm with the following units requiring additional personal protective equipment for those visiting: Gardenside Crossing and Floors 2, 3 and 4.
Case Update | November 19, 2021
Mount View has been notified that an employee has tested positive for Covid-19. It has been confirmed the employee was in the building during a period of possible transmissibility, however the employee does not provide direct care and works in an administration area. In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm with the following units requiring additional personal protective equipment for those visiting: Floors 2, 3 and 4.
Case/Visitation Update | November 17, 2021
Mount View has been notified that additional employees have tested positive for Covid-19. The employees worked on Floors 2, 3 and 4 and were in the building during a period of possible transmissibility. Two of the employees provide direct care, one employee works in housekeeping and the final employee works in Food Services. NCHC is close contact with the Marathon County Health Department and following guidance from the CDC, state and local health officials.
The Centers for Medicare and Medicaid Services recently announced a change to nursing home visitation that impacts Mount View Care Center visitation regulations. The new announcement requires nursing homes to allow visitation to residents, even if the unit is under enhanced or Covid-19 precautions due to outbreak or illness, as long as the visitor adheres to the current PPE requirements in place.
Therefore, visitors will no longer be told that visitation is restricted for unvaccinated or vaccinated residents, or restricted for units under enhanced precautions. Visitors will be allowed during visiting hours and must adhere to the PPE precautions in place such as surgical mask, N95, eye protection, gloves and gown while visiting, if those precautions are required. Face masks will continue to be required in all in-person visitation situations.
In-person visiting hours will continue to be Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm. Just as a reminder, if you are bringing food to eat with a resident, the food must be consumed in the resident's room. Visitors are not allowed to dine with residents in shared dining areas.
This information is available at our website to share with family. If you have any questions, please let us know or visit our website at www.norcen.org/Family. Be safe and be well.
Case Update | November 14, 2021
Mount View has been notified that an employee has tested positive for Covid-19,
however it has been confirmed the employee was NOT in the building during
a period of possible transmissibility. Visitation remains open for all
residents EXCEPT unvaccinated residents on Floor 3 and Gardenside Crossing.
In-person visitation Monday-Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm.
Case Update | November 8, 2021
Mount View has been notified that an employee who worked in Food Services
has tested positive for Covid-19. It has been confirmed the employee was
in the building during a period of possible transmissibility, however
does not provide direct patient care. Due to previously reported case,
in-person visitation for ALL RESIDENTS ON Floor 3 remains restricted at
this time until further testing is completed. In-person visitation is
also currently restricted for unvaccinated residents on Gardenside Crossing.
All other units will be open for in-person visitation Monday-Friday, 7
am to 7 pm and Weekends, 10 am to 6 pm.
Case & Visitation Update | November 5, 2021
Mount View has been notified that an additional employee who worked last
worked on October 31 on Floor 3 has tested positive for Covid-19. It has
been confirmed the employee was in the building during a period of possible
transmissibility. Because of this additional positive case reported, in-person
visitation for all residents on Floor 3 will be restricted at this time
until further testing is completed. In-person visitation is also currently
restricted for unvaccinated residents on Gardenside Crossing. All other
units will be open for in-person visitation Monday-Friday, 7 am to 7 pm
and Weekends, 10 am to 6 pm.
Weekly Update | November 4, 2021
Mount View has been notified that an employee who last worked on Gardenside Crossing and also on Floor 3 has tested positive for Covid-19. It has been confirmed the employee was in the building during a period of possible transmissibility.
In-person visitation will remain open for all units, however visitation for unvaccinated residents in Gardenside Crossing and Floor 3 will be restricted until further testing takes place. In-person visitation is open Monday- Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm. Please remember that visitors for all units are now required to arrive to our new main entrance at the tower building. Staff will assist you with navigating to the various units and floors. The old main entrance labeled Door #1 is now closed and you will see signs directing you to use the new building main entrance.
NCHC is close contact with the Marathon County Health Department and following guidance from the CDC, state and local health officials. If you have any questions, please let us know or visit our website at www.norcen.org/Family.
Covid-19 transmission continues to be high in our community. We ask that if you are experiencing any signs of illness, please do not visit our facility. Practice good hand hygiene, wear a mask in public as advised by local health officials, get vaccinated and stay home when you are ill. Be safe and be well.
Weekly Update | October 27, 2021
No further positive cases have been identified at Mount View and In-person visitation remains OPEN for ALL UNITS. We want to remind you of our expanded and new visiting hours. In-person visitation is now open Monday- Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm. When visiting residents we have had some recent changes to the entrance you will be required to use. Visitors for all units are now required to arrive to our new main entrance at the tower building. Staff will assist you with navigating to the various units and floors. The old main entrance labeled Door #1 is now closed and you will see signs directing you to use the new building main entrance.
Covid-19 Boosters are now available and NCHC has plans to administer the booster vaccine to all residents and employees who are eligible and would like to receive the booster. If you are a resident representative, you will be receiving a mailing from Mount View this week that includes information about the Covid-19 booster, as well as a consent form to complete and mail back to us. All consent forms must be returned by November 5, so nursing staff can make appropriate plans to deliver the Covid-19 booster to your loved one. If you have any questions, please let us know or visit our website at www.norcen.org/Family. Have a great afternoon. Be safe and be well.
Case Update | October 24, 2021
Mount View Care Center has been informed that an employee has tested positive
for Covid-19 through routine testing. The employee was NOT in the building
during a period of possible transmissibility.
Visitation remains OPEN for all units. Visiting hours are Monday- Friday, 7 am to 7 pm and Weekends, 10 am to
6 pm. Visitation status is posted 24/7 online at
www.norcen.org/Family.
Weekly Update | October 22, 2021
Over the last 2 weeks, we have begun our official move of residents over to the new Mount View Care Center facility. We thank you for your patience as we implement our new procedures and both staff and residents become acquainted with the new building. We are also excited to share our expanded and new visiting hours. In-person visitation is now open Monday- Friday, 7 am to 7 pm and Weekends, 10 am to 6 pm. Mount View is currently open for visitation on all units. Remember you can always check visitation status is posted 24/7 online at www.norcen.org/Family.
Case Update | October 18, 2021
Mount View Care Center has been informed that one employee that work in
Northwinds Vent has tested positive for Covid-19 through routine testing.
The employee last worked on October 17, was not experiencing any symptoms
at work and immediately left the building when informed of the positive
result. It has been confrimed the employee was in the building during
a period of possible transmissibility.
Visitation remains OPEN for all units. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to
5 pm. Visitation status is posted 24/7 online at
www.norcen.org/Family.
Case Update | October 16, 2021
Mount View Care Center has been informed that one employee that work in
Northern Reflections has tested positive for Covid-19. The employee last
worked on October 10 and was not in the building during a period of possible
transmissibility.
Visitation remains OPEN for all units. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to
5 pm. Visitation status is posted 24/7 online at
www.norcen.org/Family.
Case Update | October 14, 2021
Mount View Care Center has been informed that one employee that work in
Food Services has tested positive for Covid-19. The employee does not
provide direct care to residents.
Visitation remains OPEN for all units. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to
5 pm. Visitation status is posted 24/7 online at
www.norcen.org/Family.
Case Update | October 13, 2021
Mount View Care Center has been informed that one employee that worked
on Gardenside Crossing has tested positive for Covid-19. The employee
was not in the building during a period of possible transmissibility and
last worked on October 3rd.
Visitation remains OPEN for all units. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to
5 pm. Visitation status is posted 24/7 online at
www.norcen.org/Family.
Visitation Update | October 11, 2021
Mount View Care Center is currently OPEN for visitation on all units. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to 5 pm. Visitation status is posted 24/7 online at www.norcen.org/Family.
Case Update | October 8, 2021
Mount View Care Center has been informed that two employees that work at
Mount View Care Center have tested positive for Covid-19. Both employees
have no direct contact with residents and do not provide direct care.
Visitation remains the same:
In-person visitation will remain open for all units
EXCEPT Southern Reflections. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to
5 pm. Visitation status is posted 24/7 online at
www.norcen.org/Family.
Case Update | October 6, 2021
Mount View Care Center has been informed that an employee on Northwinds
Vent has tested positive for Covid-19 through routine testing. It has
been confirmed the employee was in the building during a period of possible
transmissibility. Visitation remains the same:
In-person visitation will remain open for all units
EXCEPT Southern Reflections. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to
5 pm. Visitation status is posted 24/7 online at
www.norcen.org/Family.
Case Update | October 4, 2021
Mount View Care Center has been informed that an employe on Southern Reflections
has tested positive for Covid-19 through routine testing. The employee
last worked on October 3 and it has been confirmed the employee was in
the building during a period of possible transmissibility.
In-person visitation will remain open for all units
EXCEPT Southern Reflections. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to
5 pm. Visitation status is posted 24/7 online at
www.norcen.org/Family.
Visitation Update | October 1, 2021
Mount View Care Center is now open for in-person visitation for all units. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to 5 pm. Visitation status is posted 24/7 online at www.norcen.org/Family. Please be safe and be well.
Visitation and Case Update | September 30, 2021
Mount View Care Center has been informed that an employee who works in Southern Reflections has tested positive for Covid-19. The employee was not in the building during a period of possible transmissibility and worked last on September 25. NCHC is in close contact with the Marathon County Health Department and following guidance from the CDC, State and local health officials.
In-person visitation remains closed for Southern Reflections and Lake View Heights. In-person visitation is open to all other units. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to 5 pm. Visitation status is posted 24/7 online at www.norcen.org/Family.
Visitation Update | September 28, 2021
Mount View has been notified that an employee has tested positive for Covid-19.
The employee last worked on Southern Reflections and Lake View Heights
units on September 24th, 25th and 26th. The employee developed symptoms at work on Sept. 26, and immediately
left the building. It has been confirmed that the employee was in the
building during a period of possible transmissibility. NCHC is in close
contact with the Marathon County Health Department and following guidance
from the CDC, State and local health officials.
In-person visitation is currently CLOSED for the following units: Northwinds Vent, Northern Reflections, Southern Reflections and Lake View Heights. Compassionate care visits and virtual visits will be available for those units. In-person visitation will be allowed on Southshore and Gardenside Crossing only. In-person visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to 5 pm. Visitation status is posted 24/7 online at www.norcen.org/Family.
Visitation Update | September 24, 2021
Mount View has been notified that two employees have tested positive for
Covid-19 through routine testing. One employee worked on Northern Reflections
and last worked on September 20th and 21st. The other employee worked on Northwinds Vent and last worked this morning.
Upon notification, that employee immediately left the building. It has
been confirmed that both employees were in the building during a period
of possible transmissibility. Additional testing will be taking place
for employees and residents. NCHC is in close contact with the Marathon
County Health Department and following guidance from the CDC, State and
local health officials.
Visitation will remain open for all units EXCEPT Northern Reflections and Northwinds Vent. Compassionate care visits and virtual visits will be available. For all other units, in-person visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to 5 pm. Visitation status is posted 24/7 online at www.norcen.org/Family.
If you have any questions, please reach out to us by calling your social work team. Phone contacts are listed online at www.norcen.org/Family. Be well and have a safe weekend.
Visitation Update | September 20, 2021
Due to ongoing negative tests results at Mount View with staff and Residents,
we are able to
allow in-person visitation for ALL Units. Visiting hours are Monday- Friday, 9 am to 6 pm and Weekends, 11 am to
5 pm. Visitation status is posted 24/7 online at
www.norcen.org/Family.
Case Update | September 9, 2021
Mount View Care Center has been informed that an employee has tested positive for Covid-19 through routine testing. The employee last worked in Gardenside Crossing and Southern Reflections units on September 8th and 9th. It has been confirmed the employee was in the building during a period of possible transmissibility. Visitation to all units remains suspended at this time.
Case Update | September 8, 2021
Mount View Care Center has been informed that an employee who works in Laundry Services has tested positive for Covid-19. The employee does not have direct resident contact and works in a separate building not connected to the nursing home. It has been confirmed the employee was in the building during a period of possible transmissibility. Visitation to all units remains suspended at this time.
Visitation and Case Update | September 2, 2021
Mount View has been informed that an employee has tested positive for Covid-19
through routine testing. The employee last worked on September 2 in Southshore,
but also worked during a period of possible transmissibility in Gardenside
Crossing. The employee was not experiencing any symptoms and was wearing
the proper PPE. Currently multiple units are on enhanced precautions due
to positive employee cases reported recently, so at this time,
visitation to all units is temporarily
suspended so that further testing may take place.
We are in close contact with the Marathon County Health Department and following recommendations from the CDC state and local health officials.
Visitation Update | August 31, 2021
We have some good news regarding in-person visitation at Mount View. In
working with our Infection Preventionist and local health officials, and
after a thorough review of case details and the timing of the positive
employee cases reported August 30, at this time Mount View is able to
allow in-person visitation for all units
except Northwinds Vent. In this particular instance, there was an overlap in testing dates involving
routine testing and non-routine testing of employees.
We will always air on the side of caution in any report of a positive case, but we are pleased in this instance to be able to open in-person visitation up for all units except Northwinds Vent. Further testing will continue to take place with employees and residents. We will continue to keep the webpage up to date with the latest case details and visitation status at www.norcen.org/Family. If you have any questions, please do not hesitate to contact us. Please be safe and be well.
Visitation and Case Update | August 30, 2021
Mount View Care Center has been informed that two employees have tested
positive for Covid-19. The employees last worked on August 24 and 25 in
administration and food services and do not provide direct care to residents.
Neither employee was experiencing symptoms while at work and wore the
appropriate PPE, however it has been confirmed both employees were in
the building during a period of possible transmissibility.
In-person visitation is currently SUSPENDED for all units so that further testing may take place. Compassionate care and virtual visits will be allowed and can be scheduled by calling 715.370.9179.
We continue close contact with the Marathon County Health Department and are following recommendations of the CDC, State and local health officials. Please be safe and be well.
Visitation and Case Update | August 26, 2021
Mount View Care Center has been informed today that an employee on Northwinds
Vent has tested positive for Covid-19 through routine testing. The employee
last worked in direct care today, August 26, was not experiencing any
symptoms, was wearing the appropriate PPE and immediately stopped all
direct care and left the building upon our notification of the positive
result. It has been confirmed the employee was in the building during
a period of possible transmissibility.
We continue close contact with the Marathon County Health Department and are following recommendations of the CDC, State and local health officials. We have been informed that in-person visitation will be allowed for all units EXCEPT Northwinds Vent. Further testing will be taking place. Compassionate care and virtual visits will be allowed.
Community transmission of Covid-19 in our county is high. We ask that you continue to help prevent the spread of illness in our community and continue to do what you can to do to protect yourselves and others – get vaccinated, wash your hands, watch your distance, wear a face covering and stay home if you’re ill or were a contact of someone who was.
Weekly Phone Update | August 20, 2021
Mount View Care Center was informed today that an employee who provides
direct care in Northwinds Vent Unit has tested positive for Covid-19.
The employee who last worked on August 17, was wearing the appropriate
PPE, began to experience symptoms while at work, self-reported these symptoms
and immediately was removed from direct patient care and left the building.
It has been confirmed the employee was in the building during a period
of possible transmissibility.
In-person visitation remains suspended so that further testing may take place. Compassionate care and virtual visits will be allowed.
We have close contact with the Marathon County Health Department and are following recommendations of the CDC, State and local health officials. We continue to receive reports that the level of community transmission of Covid-19 in our County is high. We ask that you continue to help prevent the spread of illness in our community and continue to do what you can to do to protect yourselves and others – get vaccinated, wash your hands, watch your distance, wear a face covering and stay home if you’re ill or were a contact of someone who was.
If you have any questions, please contact us! All contact and visitation information is available online at www.norcen.org/Family. Be well and have a safe weekend.
Case Update and Visitation Change | August 18, 2021
Mount View Care Center was informed today that an employee in housekeeping
has tested positive for Covid-19. The result was received through routine
facility testing. The employee was not experiencing any symptoms, was
wearing the appropriate PPE and does not provide direct resident or patient
care, however was in hallways and units to perform their job duties. It
has been confirmed the employee was in the building during a period of
possible transmissibility.
As a result, in-person visitation will be temporarily suspended so that further testing may take place. Once we receive those results, we will reevaluate in-person visitation. Compassionate care and virtual visits will be allowed.
Currently, the level of community transmission of Covid-19 in Marathon County is high. We ask that you continue to help prevent the spread of illness in our community and continue to do what you can to do to protect yourselves and others – get vaccinated, wash your hands, watch your distance, wear a face covering and stay home if you’re ill or were a contact of someone who was.
Weekly Phone Update | August 13, 2021
This week no positive cases were identified with residents or employees
at Mount View. In-person visitation will remain open with visiting hours
11am-5pm on weekends and 9am-6pm on weekdays. Visitation information is
available on our website.
As a reminder, all emergency contacts should have received a letter last week regarding tours of our new Mount View Care Center facility. Tours will be Monday through Friday from 10 am to 4 pm starting August 19th and continue through September 10th. All tours must be scheduled in advance with one family tour scheduled per resident. During the tour, a member of our team will take each resident and 2 family members to see the new building, as well as the resident’s anticipated unit and room. To schedule your individual tour, please call 715.370.9179. You can reference all this information online at www.norcen.org/Family. Click on “Renovation Update for Mount View Families” just above the Covid-19 Updates box.
We have been informed that the level of community transmission of Covid-19 in Marathon County is high. We ask that you continue to help prevent the spread of illness in our community and continue to do what you can to do to protect yourselves and others – get vaccinated, wash your hands, watch your distance, wear a face covering and stay home if you’re ill or were a contact of someone who was. Have a safe and great weekend.
Weekly Phone Update | August 6, 2021
Greetings from Mount View Care Center. This is the weekly update for Friday,
August 6. This week no positive cases were identified with residents or
employees at Mount View. In-person visitation will remain open with visiting
hours 11am-5pm on weekends and 9am-6pm on weekdays.
Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section..
Weekly Phone Update | July 30, 2021
Greetings from Mount View Care Center. This is the weekly update for Friday,
July 30. This week one positive employee Covid-19 case was identified
at Mount View. The employee last worked on July 9 and was not in the building
during a period of possible transmissibility. Visitation will not be impacted
and will remain open with visiting hours 11am-5pm on weekends and 9am-6pm
on weekdays.
Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.
Emergency contacts for all residents will be receiving a communication by mail regarding the next steps in our renovation process at Mount View along with information about scheduling an individual tour of the new facility. Please be sure to read the information thoroughly and call our Social Work team if you have any questions. Have a great weekend.
Weekly Phone Update | July 23, 2021
Greetings from Mount View Care Center. This is the weekly update for Friday,
July 23. This week no positive cases were identified with residents or
employees at Mount View. In-person visitation will remain open with visiting
hours 11am-5pm on weekends and 9am-6pm on weekdays
Emergency contacts for all residents will be receiving a communication by mail in the coming week regarding the next steps in our renovation process at Mount View. Our new 4-story, skilled nursing tower is nearing completion and our teams will be detailing new processes, completing training and getting equipment settled over the next month and a half. In that time, we will also be providing scheduled personalized tours to families and residents inside the new building. We ask that you take time to read all the details outlined in the letter and review with your family. We will provide you with the necessary information in that letter to schedule personal tour. We will also be holding a series of open houses for the community and public in August and September.
We are very excited to share the future of Mount View together with you and thank you for your patience. If you should have questions, please contact the social work team or our Resident Transition Coordinator, Lindsay King. Again, watch for a detailed letter in the next week that will be sent to emergency contacts by mail. Have a great weekend.
Weekly Phone Update | July 16, 2021
This week no positive cases were identified with residents or employees
at Mount View. In-person visitation will remain open with visiting hours
11am-5pm on weekends and 9am-6pm on weekdays. Visitation information is
available on our website at
www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. Have
a great weekend.
Weekly Update | July 8, 2021
This week no positive cases were identified with residents or employees
at Mount View. In-person visitation will remain open with visiting hours
9am-6pm Monday - Friday and 11am-5pm on Weekends.
Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. We hope you have a lovely weekend!
Weekly Phone Update | July 2, 2021
Mount View Care Center has been informed that one employee has tested positive
for Covid-19. The employee last worked on June 26, does not provide direct
care to residents and was NOT in the facility during a period of possible
transmissibility. The employee was NOT experiencing any symptoms while
at work and was wearing the appropriate PPE. In-person visitation will
remain open with visiting hours 11am-5pm on Saturday-Monday and 9am-6pm
Tuesday - Friday.
Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. We hope you have a happy and safe 4th of July!
Case Update | Friday, July 2, 2021
Mount View Care Center has been informed that one employee has tested positive for Covid-19. The employee last worked on June 26, does not provide direct care to residents and was NOT in the facility during a period of possible transmissibility. The employee was NOT experiencing any symptoms while at work and was wearing the appropriate PPE. There are no changes to visitation, nor any units requiring changes to operations at this time.
Weekly Phone Update | June 24, 2021
This week no positive cases were identified with residents or employees
at Mount View. In-person visitation will remain open with visiting hours
9am-6pm Monday - Friday and 11am-5pm on Weekends.
Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. We hope you have a lovely weekend!
Weekly Phone Update | June 18, 2021
This week no positive cases were identified with residents or employees
at Mount View. In-person visitation will remain open with visiting hours
9am-6pm Monday - Friday and 11am-5pm on Weekends.
Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. We hope you have a lovely weekend!
Weekly Phone Update | June 11, 2021
This week, one positive case (details below) was identified with an employee
who works in our Transportation Department. The employee was not in the
building during a period of possible transmissibility and last worked
on June 2. In-person visitation will remain open with visiting hours 9am-6pm
Monday - Friday and 11am-5pm on Weekends.
Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.
Our staff and residents were both equally excited to welcome back our Volunteers into the facility this week! It’s been a long time since our volunteers were able to visit and we know how much they enrich and fulfill the lives of our residents. All volunteers fall under the same screening requirements as our employees, are required to wear masks at all times and are required to be fully vaccinated before returning. We currently will allow 5 volunteers at a time into the facility, to limit the number of people in our building.
We are also pleased to share that the Marathon County Cycling Without Age Program will begin offering trishaw rides next week on our Wausau Campus to residents. The necessary infection prevention steps will be taken for the health and safety of participants. We know our residents will enjoy a ride through the Campus and community.
We are excited to see some things progress toward normalcy at Mount View and in our community. We remain committed to the health and safety of our residents, staff, visitors and volunteers and continue our communication with the CDC, state and local health officials. We hope you have a lovely weekend!
Case Update | Tuesday, June 8, 2021
Mount View Care Center has been informed that one employee has tested positive for Covid-19. The employee last worked on Wednesday, June 2 and does not provide direct care to residents and is an employee in our Transportation Department. It has been confirmed the the employee was NOT in the facility during a period of possible transmissibility. The employee was NOT experiencing any symptoms while at work and was wearing the appropriate PPE. There are no changes to visitation, nor any units requiring changes to operations at this time.
Weekly Phone Update | June 4, 2021
This week no further positive cases were identified with residents or employees
at Mount View. In-person visitation is open for all units with visiting
hours 9am-6pm Monday - Friday and 11am-5pm on Weekends.
As a reminder for the health and safety of those we serve, our visitors and our staff, face masks are still required for all visitors to Mount View and also by our employees, regardless of vaccination status. This is a recommendation by the CDC, state and local health officials. Visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section.
Some of you may have heard the news reported regarding the CEO of North Central Health Care. We can confirm these reports and that our CEO has been placed on administrative leave. We can also confirm that the care that your loved one receives will not be impacted by this situation and this is a personnel matter. Our staff are dedicated to providing our residents with the best care available and although this news can raise questions, there is no question about the commitment of the Board of Directors, our County or our staff to the care of our residents. If you should have any questions, please feel free to reach out directly to our Nursing Home Administrator, Kristin Woller or email info@norcen.org and our communications team will make sure your questions are answered. Have a safe weekend and stay cool.
Weekly Phone Update | May 28, 2021
This week no further positive cases were identified with residents or employees
at Mount View. In-person visitation remains open allowed for all units
except Northwinds Vent. Only compassionate care visits will be allowed to Northwinds Vent. Open
visitation hours are 9am-6pm Monday – Friday and 11am-5pm on Weekends.
Memorial Day visitation hours will be 11am-5pm.
As a reminder, for the health and safety of those we serve, our visitors and our staff, face masks are still required for all visitors to Mount View and also by our employees, regardless of vaccination status. This is a recommendation by the CDC, state and local health officials.
This Memorial Day weekend, we wish to extend our gratitude to all those who have served in our U.S. Military. We thank you. We also would like to honor and reflect on the memories of all those who have valiantly given the ultimate sacrifice for our freedoms and our nation. Please have a safe weekend. We hope to see you soon.
Weekly Update Phone Update | May 21, 2021
Today Mount View received the results of facility-wide routine testing
and we have been informed that we have no additional positive Covid-19
employees or residents in the facility. We are excited to share that in-person
visitation is now allowed in all units except Northwinds. Open visitation
hours are 9am-6pm Monday – Friday and 11am-5pm on Weekends. Compassionate
care visits will be allowed to Northwinds.
All visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team.
As a reminder, for the health and safety of those we serve, our visitors and our staff, face masks are still required for all visitors to Mount View and also by our employees, regardless of vaccination status. This is a recommendation by the CDC, state and local health officials.
Case Update | Wednesday, May 19, 2021
Mount View Care Center has been informed that one employee has tested positive
for Covid-19. The employee last worked on Sunday, May 16 in food services,
was not symptomatic at work and did not have direct contact with residents.
It has been confirmed that the employee was in the building during a period
of possible transmissibility.
Visitation will remain suspended at this time, however compassionate care
visits will be allowed. There are currently no positive resident cases in the facility.
Phone Recording | May 15, 2021
This morning Mount View was notified that an employee has tested positive
for Covid-19 through routine testing. The employee last worked in Northwinds
Vent on May 13, was not experiencing any symptoms while at work, and was
in the building during a period of possible transmissibility. As a result,
in-person visitation will be temporarily suspended so that further testing
may take place. Once we receive those results, we will reevaluate in-person
visitation based on the current community positivity rates and any current
positive cases within the facility. Only compassionate care visits will
be allowed.
Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.
All visitation information will also be posted to our website at www.norcen.org/Family. Please share this link and information with family and friends.
Weekly Update Phone Recording | May 14, 2021
Currently Mount View has no positive Covid-19 employees or residents within
the facility. In-person visitation is open with visiting hours from 9am-6pm
Monday – Friday and 11am-5pm on Weekends. You have probably heard
the news from the CDC regarding the use of face masks. We want to clarify that
face masks are still required for all visitors
to Mount View and also by our employees, regardless of vaccination status.
All visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team.
Phone Recording | May 10, 2021
Today Mount View received the all results of facility-wide testing and
we have been informed that we have no additional positive Covid-19 employees
or residents in the facility. We are excited to share that in-person visitation
is now allowed. Open visitation hours are 9am-6pm Monday – Friday
and 11am-5pm on Weekends.
All visitation information is available on our website at www.norcen.org/Family in the Nursing Home Visitation Policy and Safety Guidelines Section. If you have any questions about visitation, please reach out to the social work team.
Visitation Update | Saturday, May 8, 2021
At this time, Mount View is still awaiting test results so that we may
reevaluate visitation. Because of this,
in-person visitation will remain suspended at this time. This is not the news that we had hoped for with Mother’s Day on
Sunday, but we know that the health and safety of our residents, staff
and visitors will remain our top priority.
Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.
Phone Recording | Thursday, May 6, 2021
Mount View was notified today that a contracted employee has tested positive for Covid-19 through routine testing. The employee had contact with residents on all units except Northwinds and last worked on Wednesday, May 5. The individual was not experiencing any symptoms while at work, however was in the building during a period of possible transmissibility. As a result, in-person visitation will be temporarily suspended at least through Saturday, May 8 until we receive the results of facility-wide testing taking place today. Once we receive those results, we will reevaluate in-person visitation based on any positive cases within the facility. Compassionate care visits will be allowed.
Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.
All visitation information will also be posted to our website at www.norcen.org/Family. Please share this link and information with family and friends.
Phone Recording | Monday, May 3, 2021
Mount View has received the results of facility-wide resident and employee testing and is happy to report we have no additional reports of positive Covid-19 cases in the facility. As a result, we are happy to announce that in-person visitation is now open and allowed. Open visitation hours are 9am-6pm Monday – Friday and 11am-5pm on Weekends. You do not need to call ahead to plan your visit.
Our team continues close contact with the Marathon County Health Department and is following recommendations by the CDC, state and local health officials.
All visitation information will also be posted to our website at www.norcen.org/Family. Please share this link and information with family and friends. We hope to see you soon!
Weekly Phone Recording | Friday, April 30, 2021