For Employees

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Covid-19 Links for Employees

Covid-19 Vaccine - Info & Frequently Asked Questions

We anticipate that families and staff will have questions regarding the Covid-19 vaccinations. We do know that the vaccination is new for every healthcare provider in the United States, but the vaccination process is not. Please see below for answers to questions that we anticipate receiving. If there is a question that you do not see here, please contact your social worker or manager and we will get answers for you.

FAQ's for Nursing Home Residents, Families & Representatives

FAQ's for NCHC Employees Updated 12/28/20

More info can be found on the Covid-19 Vaccinations Page!

Looking for Childcare?

Click here for a database of providers who are looking to assist essential healthcare workers. Employees are responsible to vetting and making all arrangements with childcare providers.

NCHC Employee Childcare Connection on Facebook

This is a private Facebook group for employees only for seeking and provide childcare. Have a babysitter at home, offer their babysitting services. Looking for childcare, post your needs! Visit the NCHC Employee Childcare Connection.

Covid-19 Related Questions? Click Here to SUBMIT A QUESTION

COVID-19 Resources Page

NCHC Employee Virtual Open Forum August 5, 2020

FAQ's: NCHC Employee Virtual Open Forum (PDF) (Video) August 5, 2020

Covid-19 Exposure

FAQ's: Covid-19 Exposure and Return to Work July 13, 2020

Staying Safe in the Outdoors by Practicing Social Distancing May 1, 2020

Managing Behavioral Health During a Pandemic: A Guide for Mental Health Professionals May 1, 2020

Back-to-School Toolkit for NCHC Employees & Families With the school year starting, many employees already know how their schools or daycares will be operating this fall and into the near future. While it is impossible to know exactly what will, or won’t happen at your individual school or daycare, it IS possible to plan ahead for scenarios that may occur if Covid-19 impacts you. Start planning now.

Employees: Face Masks and Face Covering Requirements

PPE: Donning & Doffing October 27, 2020

Using Your New Face Mask Inserts September 16, 2020

PPE: The Care and Reprocessing of Eye Protection August 12, 2020

Updated Face Mask Guidelines for NCHC Employees Revised July 20, 2020

FAQ's: Face Masks and General Questions July 23, 2020

Treating Skin Irritations From Wearing Face Masks July 15, 2020

Understanding the Different Masks: Surgical Masks and N95 Respirators April 29, 2020

Surgical masks are required at all times, by all employees at all locations, during your work day or when providing services out in the community.

Effective Immediately: ALL employees will are required to wear a face covering or face mask while you enter/exit the building, await screening or are walking to or from your program or work areas within the building. A cloth face covering OR surgical mask is acceptable during this time.

  • Per our Chief Medical Officer, Dr. Robert Gouthro, it is also acceptable to wear a scarf, bandana or other similar garment as long as it completely covers your nose and mouth only while you enter/exit the building, await screening or are walking to your program or work areas within the building. These cloth face coverings do not replace the requirement for staff to wear surgical masks while at work, and will not be allowed by staff other than during the times referenced above.
  • We have previously asked you to keep your surgical masks in a paper bag marked with your name and store them at your work station or designated area within your program. This practice will continue and we ask you do not use your NCHC-assigned surgical mask or N95 respirator outside of NCHC-related activities.

Visitors: Face Masks and Face Coverings

Face Mask Talking Points What to Do if a Visitor Does Not Want to Comply May 19, 2020

Frequently Asked Questions

FAQ's: Covid-19 Vaccination and Testing for NCHC Employees May 4, 2021

Food Consumption While At Work Updated May 4, 2021

FAQ's: Covid-19 Exposure and Return to Work July 13, 2020

Covid-19 Testing May 11, 2020

Housekeeping & Cleaning During Covid-19 April 10, 2020

Face Masks FAQs updated July 22, 2020

COVID-19 Employee FAQs updated March 18, 2020

Wausau Campus Emergency Zoning Map

Remote Work Tips and How-To's

Best Practices for Working at Home

Think with Google: Work From Home Tips

The Muse: Work From Home Tips for Success

Technology How-To's from CCITC

UltiPro Learning Links: Log into UltiPro and navigate to UltiProLearning. Click on content and search for Remote. You can also navigate to the Category Menu on the right of the screen. Click Technology for easy how-to videos and pointers.

Social Media Connections

NCHC Employee Childcare Connection (Facebook Private Group)

NCHC Team Communications Group (Facebook Private Group)

Additional Resources

Employee Assistance Program (EAP)

Care for you and your family is very important, and NCHC wants to make sure that you have access to Employee Assistance Services when you need them. Employee Assistance Program (EAP) services through Ascension are available to all NCHC employees and their immediate family members.

If you or a family member within your home could benefit from counseling support, connect with Ascension Employee Assistance Program (EAP)
Phone: 1-800-540-3758

EAP services for you and your family are free, private and strictly confidential.

EAP is available in multiple offices throughout our communities and can be reached at the contact information above. Due to Covid-19, services are being offered virtually. Please use the contacts above to connect with EAP.

EAP Resources: Coping with Coronavirus (.pdf), EAP Coronavirus Resources (.pdf) Employee Assistance Program, Coping with Anxiety, Homeschool Guide

Download the Latest EAP Frontline Newsletter: August 2020

Mental Health & Covid-19

Video Links and Mental Health Resources for NCHC Employees

Daily Life and Coping with Covid-19 (CDC Website)

Grounding Techniques, Mindfulness and Positive Thinking (YouTube Video)

Health and Wellness Resources for NCHC Employees (YouTube Video)

Wellness & Stress Resources

Tips for Social Distancing, Quarantine, and Isolation During and Infectious Disease Outbreak

Reduce Stress and Anxiety

The Suggestion Box! Employees can provide feedback, suggestions, tips, tricks and new ideas with an easy online submission form. Any topic, any time, anonymous or leave your name!

Need to Report A Concern?

Do you have a concern that you would like to bring forward? Do you suspect a violation of our policies or Code of Conduct? Please visit our online submission page: Report a Concern. Employees may submit concerns about compliance, ethics, client/patient/resident care, or any other concern you may have. These concerns can be submitted anonymously or you may leave you name for follow up.

Once submitted it is sent directly to the NCHC Compliance Officer. For immediate concerns outside of business hours you can contact the administrator on-call by dialing 715.848.4488. You should also report a concern to your direct supervisor or Department Director.


News You Can Use

Read our Weekly Newsletter for NCHC Employees!

NCHC Web Links

The links below are to help North Central Health Care employees access useful resources. PLEASE NOTE: Some of these links and applications will not work from home. Some require you to be on the North Central Health Care network either directly, or remotely via VPN.

UltiPro (Click Here) NCHC is transitioning in the 4th Quarter 2019 to UltiPro for all Human Resources and Learning Management needs. This will replace Employee Self Service, Kronos and HealthStream.

  1. First-time UltiPro Login Users: Instructions
  2. How to Access UltiPro Learning: Instructions
  3. How to Configure UltiPro Learning as a Dashboard Widget: Instructions
  4. How to Use UltiPro Desktop Time Entry: Instructions
  5. How to Use UltiPro Time Clocks to Punch In/Out: Instructions
  6. How to Use UltiPro Time Clocks to Transfer: Instructions
  7. Employees - How to Request and Manage PLT/Call Time: Instructions | Power Point
  8. Supervisors - How to Manage PLT/Call Time: Instructions | Power Point
  9. Supervisors -Timesheet Management: Instructions | Power Point
  10. How to View and Print Your Current Pay Stub: Instructions

Employee Recognition!
Nominate an employee or team for a Recognition Award!
Program Details | Nomination Form

NCHC Intranet

NCHC SwagShop Shop and purchase NCHC clothing, hats and more! All orders are a flat shipping fee of $7 that ship directly to your home!

NCHC Employee Discount Access

Contract/Agency Staff Training Modules

connections guide

Connections Employee Success Guide

Facility Dude Make your maintenance requests here! Login required.

Email Archive Manager Lose an email. Find it here!

Employee Assistance Program 1.800. 540.3758 or 715.344.6379

Policies & Procedures

UltiPro - Log Into UKG Learning and Search for Policies by Keyword or Policy Name


Corporate Compliance

Code of Conduct

Report a Concern

Employee Resources

Employee Benefits

Staff Scrubs Closet

Professional Development Opportunities

NCHC Employee Contacts

NCHC Human Resources Office 715.848.4419

Looking for someone specific? Check out the Talent Development and Human Resources section for more info!
NCHC Payroll 715.848.4409
NCHC Talent Development Center 715.841.5162
Employee Assistance Program 1.800.540.3758

ManageWell Employee Portal

Create a ManageWell account and participate in wellness activities in-person or virtually.

Health Insurance

Aspirus Arise 1.800.223.6048
PO Box 21684, Eagan, MN 55121

Teladoc 1.800.TELADOC (1.800.835.2362)

Tria Health Pharmacy Advocate Program1.888.799.8742
Your Resource for Medication Guidance
• Experiencing uncomfortable side effects?
• Looking for less expensive alternatives?
• Need medication recommendations?
• Have a new prescription?

Aspirus Employee Health & Wellness Center

Schedule an Appointment: 715.843.1256
*Ages 18 months and up

Clinic Hours:
Monday - Wednesday - Friday: 8:00 am - 4:30 pm
Tuesday: 6:30 am – 3:00 pm
Thursday: 10:00 am – 6:30 pm

Video Visits available! Call 715.843.1256 or visit to schedule a video or in person visit. Must be registered with MyAspirus to utilize Video Visits.

Dental Insurance

Delta Dental 1.800.236.3712
PO Box 828, Stevens Point, WI 54481-0828

Vision Insurance

Vision Service Plan 1.800.877.7195

Flexible Spending

Diversified Benefit Services (DBS) 1.800.234.1229
Fax: 262.367.5938
PO Box 260, Hartland, WI 53029

Wisconsin Retirement System

Employee Trust Fund (ETF) 1.877.533.5020
801 W. Badger Road, Madison, WI 53713-2526

Deferred Compensation Programs

Wisconsin Deferred Compensation 1.877.457.9327 Option 2

VOYA Deferred Compensation 1.800.335.0982

Voluntary Benefits

Aetna (Through WI Retirement System) - 2019 Benefits
Income Continuation Insurance 1.800.960.0052

The Hartford (through WI Retirement System) - 2020 Benefits
Income Continuation Insurance 1.800.960.0052

Advantage Group 715.241.5372
Fax: 715.241.5375 Email
510 Alderson Street, Schofield, WI 54476

Nationwide Pet Insurance 1.877.738.7874

Identity Guard 1.800.452.2541

Marathon County Employees Credit Union 715.261.7680

The Standard 1.833.878.8853 Email
510 Alderson Street, Schofield, WI 54476

Community Giving

NCHC Supports United Way

United Way Workplace Giving Pledge Form