For Employees

NCHC Connections: Employee Success Guide

The NCHC Connections: Employee Success Guide contains key information that employees will use on a daily basis. The booklet contains information about our programs and topics such as wayfinding, departments contacts, infection control, emergency preparedness, and other crucial elements. Read the NCHC Connections Guide (.PDF)


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Flash Fridays will be distributed every Friday via email, Facebook and here to prepare you for the upcoming surveys, like The Joint Commission or State of WI surveys, however the information provided pertains to all areas within NCHC, from Behavioral Health to Skilled Nursing Care. There will be a different topic each week. Some may only pertain to clinical staff but always read it thoroughly. If you have questions, ask your Manager or Team Leader to explain how the topic relates to your area.

2024 Editions

Edition 1 | January 19, 2024: Proper Disposal of Healthcare Waste

2023 Editions

Edition 1 | Feb. 3, 2023: What is the Joint Commission?
Edition 2 | Feb 10, 2023: Tracers
Edition 3 | Feb. 17, 2023: Policies
Edition 4 | Feb. 24, 2023: 2023 Survey Readiness Guide
Edition 5 | March 3, 2023: Occurrence Reporting
Edition 6 | March 10, 2023: National Patient Safety Goals
Edition 7 | March 17, 2023: Know Your Resources
Edition 8 | March 24, 2023: Talking with Surveyors
Edition 9 | March 31, 2023: Human Resources & The Joint Commission
Edition 10 | April 7, 2023: Hand Hygiene
Edition 11 | April 21, 2023: Credentialing & Privileging
Edition 12 | April 28, 2023: Emergency Drills
Edition 13 | May 5, 2023: Medication Management


NCHC Employee Vaccination Program(updated 1/1/2024)

Getting vaccinations, including the influenza and Covid vaccinations, is an easy way to protect yourself, your family, your friends, your coworkers and those we serve. The flu and Covid vaccinations are fast, affordable and safe, and can prevent severe illness and even death. The Centers for Disease Control and Prevention recommends that all people 6 months of age and older get vaccinated against the flu and Covid.

NCHC's Vaccination Policy requires ALL employees to participate in the vaccination process by either receiving vaccinations OR completing the required declination form.

To ensure that staff who work with our most vulnerable elderly populations receive access to the Covid vaccine, only staff that work in the MVCC, Pine Crest, Food Services, Housekeeping and Transportation will be offered both the Covid and Influenza vaccinations. All other staff will be offered the influenza shot only at this time.

What Do I Need to Do to meet the NCHC Employee Vaccination Requirements?

If you are a new hire, your manager or HR will deliver all required forms and instructions directly to you at work.

Employees who work with vulnerable elderly populations will have requirements for both Influenza and Covid vaccinations. All other employees will have requirements for Influenza vaccination only. Employees who do not complete these steps by a designated date will be removed from the schedule.

Lose Your Forms? Download them below!

FAQ’s

Which vaccines are required for employees to receive?

  • All staff must participate in the Vaccination Program, meaning getting vaccinated or turning in the appropriate declination form.
  • All staff must get the influenza vaccine or turn in a declination form.
  • Only employees in MVCC, Pine Crest, Food Services, Housekeeping, and Transportation must get the Covid vaccine and the Influenza vaccine or turn in the declination form. You may choose to decline one or both vaccines.

Can I decline one or both vaccines?

  • Yes. If you decline one or both, please complete the appropriate declination form and return to Employee Health with your other required forms.

If I decline the Influenza and/or Covid Vaccine, do I need to wear a mask for a period of time?

  • No. At this time, masks will only be required by all staff in areas designated due to outbreaks within the facility.

Can I get one or both vaccinations outside NCHC?

  • Yes. Should an employee get a vaccination outside NCHC, they will still need to complete the forms and return to Employee Health with the forms provided to them and proof of vaccination. Instructions are in packet.

How do I get forms to Employee Health?

  • Complete forms and place in sealed envelope provided. Managers may choose to collect the envelopes to make sure their staff turn them in, or employees may return them in one of the following ways: at a vaccination clinic, interoffice mail, giving sealed envelope to a nurse vaccinator or dropping off at Employee Health or Human Resources.

I lost my packet. Where can I get another one?

  • Scroll UP! You will find the links above.

Where can I sign up for an Employee Vaccination Clinic?

  • All vaccination clinic dates are now closed. Please seek your vaccinations outside NCHC.

How do I connect with a Nurse Vaccinator from my department?

  • Managers will be working with direct care staff designated as Nurse Vaccinators. Each direct care department will communicate to their team in the best way that works for their team. Contact your manager for more details.

I do not work in a direct care program, can I get my vaccination with a Nurse Vaccinator?

  • No. Due to volume and time available from our Nurse Vaccinators, these appointments are reserved for staff in direct care programs only. Please make an appointment with a local vaccinator or your primary care provider in the community.


NEW! Access to your earned wages before payday
with UKG Wallet™

Available for all NCHC Employees! Learn More Here


Covid-19 Resources for Employees

We have gathered all the Covid-19 Resources for Employees onto one page.
Please visit Covid-19 Resources for NCHC Employees.
Employees can find things like current Covid-19 Vaccination exemptions forms, FAQ's, question submissions, resources, links and more!


Facility Maps

Wausau Campus Map

Pine Crest Map


Social Media Connections for Employees

NCHC Team Communications Group (Facebook Private Group)

NCHC Employee Childcare Connection (Facebook Private Group)


Employee Assistance Program (EAP)

For You and Your Family

Care for you and your family is very important, and NCHC wants to make sure that you have access to Employee Assistance Services when you need them. Employee Assistance Program (EAP) services through Ascension are available to all NCHC employees and their immediate family members.

If you or a family member within your home could benefit from counseling support, connect with Ascension Employee Assistance Program (EAP)
Phone: 1-800-540-3758
Email: eap@ascension.org
Online: https://ascensionwieap.org/

EAP services for you and your family are free, private and strictly confidential.

EAP is available in multiple offices throughout our communities and can be reached at the contact information above.

Reduce Stress and Anxiety


The Suggestion Box!

www.norcen.org/SuggestionBox Employees can provide feedback, suggestions, tips, tricks and new ideas with an easy online submission form. Any topic, any time, anonymous or leave your name!


Need to Report A Concern?

Do you have a concern that you would like to bring forward? Do you suspect a violation of our policies or Code of Conduct? Please visit our online submission page: Report a Concern. Employees may submit concerns about compliance, ethics, client/patient/resident care, or any other concern you may have. These concerns can be submitted anonymously or you may leave you name for follow up.

Once submitted it is sent directly to the NCHC Compliance Officer. For immediate concerns outside of business hours you can contact the administrator on-call by dialing 715.848.4488. You should also report a concern to your direct supervisor or Department Director.


News You Can Use

Read our Weekly Newsletter for NCHC Employees!


NCHC Web Links

The links below are to help North Central Health Care employees access useful resources. PLEASE NOTE: Some of these links and applications will not work from home. Some require you to be on the North Central Health Care network either directly, or remotely via VPN.

UKG

UKG(Click Here) NCHC uses UKG for all Human Resources, Pay Stub Access, Punch-in/out, PLT requests, Policy Access, Learning Management needs and more.

  1. First-time UKG (UltiPro) Login Users: Instructions
  2. Log Into UKG: Instructions
  3. How to Access UKG Pro Learning: Instructions
  4. How to Configure UKG Learning as a Dashboard Widget: Instructions
  5. How to Use UKG Desktop Time Entry: Instructions
  6. How to Use UKG Time Clocks to Punch In/Out: Instructions
  7. How to Use UKG Time Clocks to Transfer: Instructions
  8. Employees - How to Request and Manage PLT/Call Time: Instructions
  9. Supervisors - How to Manage PLT/Call Time: Instructions
  10. Supervisors - Timesheet Management: Instructions
  11. How to View and Print Your Current Pay Stub: Instructions
  12. How to Use the UKG Mobile App: Instructions

Recently change your network password and need help logging into UKG?

For network security, employees are required to change passwords at regular intervals. With our current systems and UKG, we are allowed to use something called Single Sign-On (SSO). SSO is a system that allows you to use one set of login credentials to access multiple websites or applications. Instead of remembering multiple usernames and passwords, you log in once with a central SSO service. This service verifies your credentials and generates a token that grants you access to other sites without additional logins. SSO simplifies the login process, saves time, and improves security by reducing the number of credentials to manage.

When you change your network password, all the applications that utilize SSO, such as UKG, will also have an updated password needed when you log in outside the SSO system (like on your phone or non-network computer).

1. VERY IMPORTANT: When you change your Network password, use the new password for the SSO sign in on your desktop or phone.

2. Mobile APP

  • After you have set up UKG via the desktop icon, you can then set up your Mobile App.
  • Install the UKG app
  • Facility code: nchc1
  • When the screen below displays, tap the blue bar – Use SSO
  • Enter your norcen.org email and your Network password.

Employee Recognition!
Nominate an employee or team for a Recognition Award!
Program Details | Nomination Form

NCHC Intranet


NCHC SwagShop Shop and purchase NCHC clothing, hats and more! All orders are a flat shipping fee of $7 that ship directly to your home!


NCHC Employee Discount Access


Contract/Agency Staff Training Modules

Facility Dude Make your maintenance requests here! Login required.


Email Archive Manager Lose an email. Find it here!


Employee Assistance Program 1.800. 540.3758 or 715.344.6379


Policies & Procedures

UKG - Log Into UKG Learning and Search for Policies by Keyword or Policy Name


Compliance

Corporate Compliance

Code of Conduct

Report a Concern


Employee Resources

Employee Benefits

Staff Scrubs Closet

Professional Development Opportunities

QuickCharge


NCHC Employee Benefits Contacts

NCHC Human Resources Office 715.848.4419

Looking for someone specific? Check out the Talent Development and Human Resources section for more info!
NCHC Payroll 715.848.4409
NCHC Talent Development Center 715.841.5162
Employee Assistance Program 1.800.540.3758

ManageWell Employee Portal

Create a ManageWell account and participate in wellness activities in-person or virtually.

Health Insurance

Anthem Blue Cross Blue Shield
Anthem.com
PO Box 105557, Atlanta, GA 30348
Group Number: L08920

Tria Health Pharmacy Advocate Program1.888.799.8742
Your Resource for Medication Guidance
• Experiencing uncomfortable side effects?
• Looking for less expensive alternatives?
• Need medication recommendations?
• Have a new prescription?

Aspirus Employee Health & Wellness Center

Schedule an Appointment: 715.843.1256
*Ages 18 months and up

Clinic Hours:
Monday - Wednesday - Friday: 8:00 am - 4:30 pm
Tuesday: 6:30 am – 3:00 pm
Thursday: 9:30 am – 6:00 pm

Located at 1000 Lake View Drive in Wausau on the NCHC Wausau Campus near Social Services and Health Department Offices. Enter at Door #34 to visit clinic. You may also enter the NCHC Wausau Campus at Door 23 and use the badged entrance in hallway past Administration.

Video Visits available! Call 715.843.1256 or visit MyAspirus.org to schedule a video or in person visit. Must be registered with MyAspirus to utilize Video Visits.

To reach the clinic or make an appointment, call 715.843.1256 or visit myaspirus.org


Dental Insurance

Delta Dental 1.800.236.3712
PO Box 828, Stevens Point, WI 54481-0828

Vision Insurance

Vision Service Plan 1.800.877.7195

Flexible Spending

Diversified Benefit Services (DBS) 1.800.234.1229
Fax: 262.367.5938
PO Box 260, Hartland, WI 53029

Wisconsin Retirement System

Employee Trust Fund (ETF) 1.877.533.5020
801 W. Badger Road, Madison, WI 53713-2526

Deferred Compensation Programs

Wisconsin Deferred Compensation 1.877.457.9327 Option 2

VOYA Deferred Compensation 1.800.335.0982

Voluntary Benefits

Aetna (Through WI Retirement System) - 2019 Benefits
Income Continuation Insurance 1.800.960.0052

The Hartford (through WI Retirement System) - 2020 Benefits
Income Continuation Insurance 1.800.960.0052

Advantage Group 715.241.5372
Fax: 715.241.5375 Email
510 Alderson Street, Schofield, WI 54476

Nationwide Pet Insurance 1.877.738.7874

Identity Guard 1.800.452.2541

Marathon County Employees Credit Union 715.261.7680

The Standard 1.833.878.8853 Email
510 Alderson Street, Schofield, WI 54476


Community Giving

NCHC Supports United Way

United Way Workplace Giving Pledge Form