Covid-19 Resources and Information
Visitation Policy Overview
North Central Health Care (NCHC) would like to provide continued communication to the public as well as families and visitors of our facilities regarding visitation at our facilities. Under continued guidance from the Centers for Disease Control and Prevention (CDC) and the Centers for Medicare and Medicaid Services (CMS) and local health officials:
NCHC is now allowing indoor visitation to all locations. Additional infection prevention precautions and restrictions are in place to protect the health and safety of those we serve and our employees. Contact the program for additional details.
For Nursing Home Families and Loved Ones: Please visit our Family Page for current visitation status, visiting hours, policies and details for both Mount View and Pine Crest. All visits are dependent on the precautions in place to ensure resident safety at all times.
Because of the ease of spread in a long-term care and congregate living settings and the severity of illness that occurs in residents with COVID-19, nursing homes and congregate living homes are still advised to restrict all visitation inside facilities except for certain compassionate care reasons, such as end-of-life situations.
North Central Health Care (NCHC) is committed to providing frequent communications to staff, patients and families regarding situations that may potentially affect those we serve and our operations. NCHC has a preparedness team that regularly meets to focus on additional infection prevention precautions and policies to protect patients, clients, residents and employees at all our locations.
To prevent the spread of illness, North Central Health Care continue to implement healthcare precautions as advised by local health officials and the Centers for Disease Control and Prevention (CDC):
- Personal protective equipment requirements will be posted at all entrances. As a healthcare facility, we will follow all requirements for our care areas as posted by CDC and WI DHS. These requirements will vary in our different communities and areas of care and are based on type of care and the County Transmission Rates.
- Cleaning frequency of high-touch surfaces will be further enhanced.
- Management will work with families individually on a case-by-case basis for special circumstances in the event visitation is suspended or altered.
The population NCHC serves in skilled nursing facilities and residential homes have a higher risk for poor health outcomes due to infections:
We continue to ask that all individuals at any NCHC locations who may be experiencing any symptoms of illness, including a cough, runny nose, fever, body aches, or any nausea, vomiting, or diarrhea, to avoid our facilities to prevent the spread of infection. Our NCHC employees are required daily to report any symptoms of illness.
Please continue to practice good prevention techniques, including:
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Thoroughly wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing
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Avoid touching your eyes, nose, and mouth with unwashed hands
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Avoid close contact with people who are sick
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Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
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Cover your cough or sneeze with a tissue, then throw the tissue in the trash and follow up with hand washing
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Stay home when you are sick
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Wear a face mask or face covering when out in public. See the CDC's video and instructions on how to make your own face covering.
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Practice social distancing by maintaining 6 feet between you and others while in public.
As needed, North Central Health Care will provide instructions for patients, visitors and employees as further action is required at any of our NCHC facilities.
If you have a concern about a loved one or patient, client or resident within our care, please contact the program directly.
Sources: Centers for Disease Control and Prevention, Wisconsin Department of Health Services, North Central Health Care
CDC Resources
Coronavirus Disease 2019 (COVID-19)
Mental Health and Coping During COVID-19
Daily Life and Coping with Covid-19
Local Health Agencies
Marathon County Health Department
Lincoln County Health Department
Langlade County Health Department