Corporate Compliance

corporate compliance group at table

At North Central Health Care, we are committed to high quality health care and dedicated to the health and well-being of the people we serve.

We are also committed to fully complying with all federal, state, and local laws and regulations. This includes state and federal insurance regulations, employment laws, and the federal healthcare rules and regulations.

There are four simple things we can do as employees of North Central Health Care to continue achieving high standards in care:

  • Uphold our Core Values in all that you do
  • Understand and follow our Code of Conduct, policies and procedures
  • Obey applicable laws, rules and regulations
  • Report all suspected violations of the Code of Conduct without fear of retaliation

Learn more about North Central Health Care's Code of Conduct.

Everyone at North Central Health Care is responsible for maintaining an ethical environment. Your actions in the workplace must demonstrate your commitment to integrity and accountability every day.

Report a Concern

If you suspect a violation of the Code of Conduct, it is important to speak up. NCHC offers several ways to report concerns, including anonymous reporting options. You can submit an anonymous report anytime through our online Report a Concern form, which is sent directly to the NCHC Compliance Officer. You may also report concerns to your direct supervisor, Department Director, or a member of the Executive Team. Additional reporting options include dropping off an anonymous form in one of the Integrity Boxes located on campus, calling the Compliance Officer at 715.848.4422, or submitting a report through Safety Zone.

For immediate concerns outside of regular business hours, contact the administrator on-call at 715.848.4488. For additional guidance, frequently asked questions, and information about recognizing and reporting potential violations, review the Code of Conduct handbook.

Non-Retaliation

NCHC is committed to ensuring that you do not face retaliation for reporting concerns about actions that may violate or be inconsistent with our Code of Conduct or the law.

Prohibited acts of retaliation include discharge, demotion, suspension, harassment, threats, or any other action that discriminates against an individual who submits a report.

If you suspect retaliation for making a report, contact the Compliance Officer immediately.

Quality Compliance, HIPAA, and Privacy

At North Central Health Care, we are committed to high quality health care and dedicated to the health and well-being of the people we serve. We are also committed to fully complying with all federal, state, and local laws and regulations. This includes state and federal insurance regulations, employment laws, and the federal healthcare rules and regulations.

You can find information on how to report a concern about Mount View Care Center on our concerns page. You can also learn more about your Patient/Client/Resident Rights and Responsibilities.