Employee Recognition Program Recipients

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Congrats to 1st Quarter 2025 Recipients

The following employees were nominated in the 4th Quarter of 2024 for their outstanding demonstration of our NCHC Core Values. Recipients were selected by fellow employees based on nomination criteria. Congratulations to the following individuals and teams for their achievements.

Outstanding Person-Centered Service Award

Austin Hettinga

Crisis Professional - Crisis Services

Congratulations to the Austin Hettinga, recipient of the Outstanding Person-Centered Service Award for this quarter. Austin was recognized for:

  • His vast knowledge of mental health and consistent and calming presence. He is familiar with symptoms, diagnosis, medications, best practices, and approaches and is always willing to help the rest of the Crisis Team brainstorm and understand situations.
  • His clear, consistent communication
  • His dedication to Integrity, Accountability, Partnership, and Continuous Improvement.

Austin was nominated by Lauren Henkelman.

Outstanding Team Partnership Award

Mount View Care Center 3rd Floor Nurses and CNA's

The Team was recognized for:

  • The care they provided during an outbreak on the 3rd Floor in December. These staff worked very hard to ensure our residents were safe and well taken care of.
  • RN’s and CNA’s worked together well during this time, which can be especially challenging with many visitors around the holidays.

The team was nominated by Tatiana Garduno.

Outstanding Service Excellence Award

Marsha Hickman

Referral Coordinator - Lakeside Recovery

Congratulations to the Marsha Hickman, recipient of this quarter’s Outstanding Service Excellence Award.

Marsha was recognized for:

  • Helping everyone who asks with a great attitude –she fills so many roles in her daily work.
  • Connects our clients with resources like housing, food, and clothing when that isn’t in her job duties.
  • Contributes a positive attitude that builds trust. She gets answers and provides results for a wide variety of situations.
  • Her flexibility when it comes to meeting people where they are at.

Nominated by Tiarra Bonilla.

Want to read more great things about our amazing employees? View Past Recipients here.

Nominate an employee or team by completing the
Recognition Nomination Form (PDF)!